Rescue Rooters Curtis Ramsey Attemp to charge $17,000 for something free! RIVERSIDE California

 Our plumping was backed up and we called the first plumber to pop up on google. We had already had this problem 2 days before so we thought the 1st plumber did not do their job right. We called Rescue Rooter and a young man came he was not able to get the snake through all the way going toward the city line. He said the best thing to do was get a camera in there to see the problem. This wasf at 12am so he and his manager come back around 9am. The manager says our pipe was broken and it was located in the second lane. He gave me an estimate of $16,800 said it was very expensive since it was street repair and they had to get permits from the city. He went on to say that it was not that bad, other have paid $25,000! And they happened to have financing. I was talking to my dad about this and he said to call the city because he was sure it was their responsibility. I did and two men came out to check out the location. He brought a whole construction crew and they were working till 6am and we did not have to pay anything! Please beware of this company. If i did not talk to my dad i would have paid all those thousand of dollars.