Report: #343662

Complaint Review: Reservation Rewards

  • Submitted: Tue, June 24, 2008
  • Updated: Tue, June 24, 2008
  • Reported By: West Lafayette Indiana
  • Reservation Rewards
    http://www.reservationrewards.com/Home/Default.rails
    Internet
    U.S.A.

Reservation Rewards fraudalent charges Internet

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Reservation Rewards fraudalently charged our corporate card.

We use this card for travel quite frequently, and I believe I know where the charge occurred. I booked some flights through www.vayama.com, and exactly one month later the charge appeared on our statement. ( we normally book directly through the airline's website, and not a search engine)

I tried to call Reservation Rewards to cancel the 'subscription', but the phone line was 'under maintenance'. I, then, try to call vayama's customer service to alert them to the incident and could not get a customer service rep.

I waited on hold for 10 minutes without speaking to real person. I will not use vayama.com for booking travel anymore, either. strongly recommend: kayak.com

Shelleylynne
West Lafayette, Indiana
U.S.A.

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This report was posted on Ripoff Report on 06/24/2008 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/reservation-rewards/internet/reservation-rewards-fraudalent-charges-internet-343662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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