Complaint Review: Residential Financial Corp - Columbus Ohio
- Residential Financial Corp 401 Front Street Columbus, Ohio United States of America
- Phone: 513 322-1440
- Web:
- Category: Real Estate Services
Residential Financial Corp Brandon is not a man of his word Columbus , Ohio
*Author of original report: Update Residential Finance Corp
*UPDATE Employee: Can I help?
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I should have gottern a clue when he kept calling me, but he seem so nice and sincere and appeared like he knew what he was talking about, but here it is, Whereas I was not aware in the beginning about Loan-to-Value ratio, he certainly should have known and should have told me (like I was told before), there are programs you are eligible for but we don't do them so that I could have gone elsewhere but no he jump right in there pushing me to get an appraisal so he could get the party started only the appraisal came back much lower than my house is value at, he told me $400 for the appraisal instead of $450 and agreed to pay the fifty back to me in a gift card, Well that never happen, and this came with the phone being hung up on meand , so what do I have. well let me tell you what I don't have is $450 and no refinancing, He wasted my time and he knew he was wasting my time...and he owe me $50
Brenda
Norwood Ohio
This report was posted on Ripoff Report on 01/05/2012 03:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/residential-financial-corp/columbus-ohio-43215/residential-financial-corp-brandon-is-not-a-man-of-his-word-columbus-ohio-818571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Update Residential Finance Corp
AUTHOR: Concerned and bothered - (United States of America)
SUBMITTED: Monday, January 30, 2012
I am please to announce that I was contacted by the Customer Service Manager of Residential Finance Corp, Joann, who was very pleasant and understanding of my issue with the processing of my Loan Application and work out a resolution concerning the issue. Thank you Joann I appreciate your attention in this matter.
#1 UPDATE Employee
Can I help?
AUTHOR: Joanna MacKenzie - (United States of America)
SUBMITTED: Friday, January 27, 2012
Hi Brenda, this is Joanna. Im in the Customer Service department at RFC. RFC tries to make the financing process a pleasant experience for our customers. Can you call me directly at 877.521.2874 or you can also email me directly at joanna.mackenzie@myrfc.com? I want to look into this right away and help resolve it for you.
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