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Report: #722173

Complaint Review: Resorts Anytime - Hilton Head Island South Carolina

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  • Reported By: Ellen — Cedar City Utah United States of America
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  • Resorts Anytime Hilton Head Island, South Carolina United States of America

Resorts Anytime untruthful to us, manipulative, took advantage, waste of money to us Hilton Head Island, South Carolina

*REBUTTAL Individual responds: Issue Resolved

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My husband and I were ready to walk away from our 1/3 ownership in an Island Links resort condo because the reality of the contract was VERY different from what the salesman had told us, when someone next door at Resorts Anytime approached us & said she could get us out of it & had a better deal.
Yes, we should have walked away then, but I didn't want to pay the upcoming maintenance fee on the Coral Resorts property.  She claimed there was no connection between the offices other than one of the Big Owners of Coral Resorts didn't like what the company was doing, so decided to "help" people get out of it.  Resorts Anytime bought our $9000 ownership for $1400 & then we paid another $4000 for their program.  We were told there were two components, one being "cheap" condo rentals in many areas & the other being guaranteed access to a condo for a good price each year in Hilton Head.  They neglected to mention the annual membership fee.  The condo search gives nothing that you couldn't find elsewhere for no membershiip.  We feel ripped off twice.

This report was posted on Ripoff Report on 04/26/2011 10:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/resorts-anytime/hilton-head-island-south-carolina-/resorts-anytime-untruthful-to-us-manipulative-took-advantage-waste-of-money-to-us-hilt-722173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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1Employee/Owner

#1 REBUTTAL Individual responds

Issue Resolved

AUTHOR: Ellen - (United States of America)

POSTED: Monday, April 23, 2012

My husband and I are very happy to report that we have received a refund for our purchase price at Resorts Anytime, having met with the manager and explained our issues and provided proof that the sales person misrepresented the program.  That sales person is no longer working there, and we were told that the financial figures that were quoted and recorded on a reservation form at the time of purchase were not, in fact, legitimate.  The manager was personable and offered the refund himself, which, of course, highly impressed us.  The Resorts Anytime program may be an asset to others who are looking for reduced rates on condos, hotels. and other services.  As in all such purchases, the buyer should get everything in writing that the salesperson promises.

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