Report: #1267804

Complaint Review: Resumé Genius

  • Submitted: Fri, November 13, 2015
  • Updated: Fri, November 13, 2015
  • Reported By: Eve — Quad Cities Illinois USA
  • Resumé Genius

    Internet
    USA

Resumé Genius Resumé Companion LLC RGO Technologies Fraud Misleading ~ False Advertising ~ Theft ~ Rude ~ Laughed at me Internet

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Two weeks ago I went online to do a little research about getting some information to help me improve my outdated resume. I came across resume companion and after being led quickly to the "builder" site,I was able to build a new resume. As I followed the instructions to continue it gave me no option but to enter my debit card information so the the clearly stated $1.95 (I read everything) would be charged so I may obtain access to the resume I just "built." I reluctantly did this and then couldn't access the resume I had just built except via text which came out like a 1980's version of something my grandma would type. I was so exhausted and confused but thought I would cut the loss of the 1.95 and went to bed. Yesterday, whilst on my bank account info. I noticed a pending charge for the amount of $39.99 and was shocked after calling my bank manager to find that it was linked to Resume Builder!! I immediately called them to ask them to explain this and stop it immediately and the rep named "John" laughed at me, belittled me and told me the charge was my responsibility and my fault for not "canceling my agreement" I had NO agreement and I NEVER authorized any monthly agreement with this SCAM. I am out of $40 which is food in my mouth and food for my family and all because I was CONNED by this disgusting scam company and HOW DARE they LAUGH at people whose money they have stolen and refuse to refund it. I want this company s**t down and investigated. I have spent the evening reading posts on a blog from people who have been scammed to the tune of 5/600 dollars which these people have stolen from accounts by this means. This is a complete scam and now I am terrified they have all of my information Do something..

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This report was posted on Ripoff Report on 11/13/2015 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/resum-genius/internet/resum-genius-resum-companion-llc-rgo-technologies-fraud-misleading-false-advert-1267804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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