Resume Genius Rude, Automated Answers, Fraud, Scam, Liars Internet

 So, I wanted to find another way to write my resume. An ad comes up on Google for Resume Genius. It says it's a free resume builder. I continue on through the resume builder and have all of the information it needs. Then, I get to the end and it says you have to pay around $2 to get a trial to use the service. I pay for it and get the resume file. It still feels odd that I had to pay for a "free" service. After all the crazy lists I had to go through to get my resume looking better, I get an email that says my resume isn't all that great. It also says they can make it better. Now, I'm getting annoyed. What did I just pay for? Not a free, helpful resume builder. So, it's time for the trial to be up. I go to cancel the account because I ended up wasting $2 on a site I didn't even use. Then, I find that my bank account has been charged about $40. So, I try to cancel the Resume Genius account. I'm still stuck with the subscription for a month. I decided to contact their customer service. It was all automated responses and the person who was chatting acted rude saying I had no way to get a refund. After more"conversing," the person tried to say I could have all of the extra features and later closed the chat down on me because they didn't want to confront the issue. Each time I tried to go back, the same person's name was on every chat. Then, I was even more suspicious. I filed a ticket to their help desk and had my bank reverse authorization. The next day, I got an email from another person from Resume Genius who tried to push the blame of fraud onto me and said I would have to pay the pending fees. This is ridiculous, and I'm sorry for anyone else who fell for these scammers with fake customer service.