• Report: #582819
Complaint Review:


  • Submitted: Thu, March 18, 2010
  • Updated: Tue, December 11, 2012

  • Reported By: John — Los Angeles California United States of America
9512 Oak Island Ln. Clermont, Florida United States of America

resumesguaranteed : Guaranteed refund is a scam. Low quality of resume. Bad service - once you get the documents, you get no furthet response. Clermont, Florida

*REBUTTAL Owner of company: re: resume guarantees/policies

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This is the reply I got after asking for the promised refund:


  We have received your note and are very sorry to hear that you have not yet found a job.
  Please remember that our refund+$50 offer and revision is valid, as per our terms of sale, if the following conditions are met:

1. You are UNEMPLOYED and are not currently paying ANY state, province or Federal taxes.
(Working in ANY position--even if it's one you held prior to receiving your new resume -- voids our offer).

2. You provide verifiable certified mail and/or fax receipts for at least 30 resume mailings/faxes submitted over the course of the FIRST 60 DAYS of receipt of resume within no later than 90 days from receipt of your resume.

3. At our discretion, an investigator may request additional information.

  As long as you are able to meet these terms, please complete our short refund request form at:


---and your claim will be handled promptly!




This matches an older report posted here, which I regret noticing too late.

I challenge anyone to find these deriding criteria in the company's website.

This report was posted on Ripoff Report on 03/18/2010 10:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/resumesguaranteed/clermont-florida-34711/resumesguaranteed-guaranteed-refund-is-a-scam-low-quality-of-resume-bad-service-onc-582819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

re: resume guarantees/policies

AUTHOR: Resumes guaranteed - senior management - (U.S.A.)

As an addenum, our company has now gone further with assistance on this matter and created a free online career marketing & resume distribution guide at:

http://www.resumesguaranteed.com/resume distribution guide.pdf

AND an 8-9 minute VIDEO supplement from me personally at:

<<Together, these express our policy even more clearly. We write professional resumes and provide specific tactics for our clients to distribute them. Our guarantee remains as follows:  If we write a resume for you AND you follow our resume distribution guide AND you are not working after the set number of days, we will refund your money PLUS the "reward" amount advertised. The only "proof" required-- which we believe is 100% reasonable--- is receipts from either certified mail or fax--as described. We do NOT encourage mass emailing of resumes as anyone's sole method of distribution....for the reasons outlined in the PDF, the video, and elsewhere--and thus, email receipts are not acceptable..

As always, any questions can be directed to me personally on my cell via text or voice: 352-250-4220


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