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Report: #1206433

Complaint Review: Retina-X Studios LLC - Internet

  • Submitted:
  • Updated:
  • Reported By: Darwin — Golden Valley Minnesota
  • Author Not Confirmed What's this?
  • Why?
  • Retina-X Studios LLC Internet USA

Retina-X Studios LLC PhoneSheriff mobile-spy.com retinax.com sniperspy.com Refund not available defective or not Internet

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Simply put, this vendor failed to provide me a refund after repeated requests. The issue was the PhoneSheriff software, used on the Android cell phone and event logging from the internet did not work. Specifically the GPS feature did not track the phone. I worked with RetinaX support for three days at about 10 hours to find a solution. They could not resolve it, Then blamed me for the problem, saying that i had other spying software on my device. I purchased PhoneSherriff because the previous solution did not have features i wanted. PhoneSheriff did, but dispite efforts to get the software to work correctly it failed.

I requested a refund, the Director of Support Operations blamed me for the software failure and denied the refund.  What a RipOff.

Do not buy this software the support for it is awful bacause it Chat Support only and it almost seemed to be robotic. They kept asking the same questions each day I contacted via chat.

You wont get refund but will be told its your fault. Gotta love that !

This report was posted on Ripoff Report on 02/03/2015 12:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/retina-x-studios-llc/internet/retina-x-studios-llc-phonesheriff-mobile-spycom-retinaxcom-sniperspycom-refund-not-ava-1206433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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