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Report: #534189

Complaint Review: Reunions Unlimited, Inc. - Englishtown New Jersey

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  • Reported By: Clifton''89 — Upper Montclair New Jersey United States of America
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  • Reunions Unlimited, Inc. 200 Craig Road, Suite 206 Englishtown, New Jersey United States of America

Reunions Unlimited, Inc. TO CALL THE OWNER "A BI*CH" WOULD BE AN INSULT TO FEMALE DOGS EVERYWHERE! Englishtown, New Jersey

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First, our class president was misled into believing that an open bar would be provided at our 20-year reunion for the discussed price of $90 (she supposedly called four times and was told there was an error and nothing could be done - yes, something could have been done - Reunions Unlimited could have acknowledged their mistake and paid for an open bar).


The flyer advertising the event claimed that we would have a "full buffet."  What we got were salad, rolls, vegetable medley, beef stew, pasta and chicken.  At the end of the table were some pumpkin pies - which were never cut - and coffee/tea was never served.  There were water glasses on our dining tables, but there were no water pitchers and the glasses were never refilled.  I suppose they wanted us to buy the $3 bottled water at the cash bar; aside from the bartender, there was hardly any server visible - and the chicken was never refilled once the first serving was eaten.  Also absent were any soda pitchers on the dining tables; again we were expected to buy a soft drink from the cash bar.


But what really started the night off on the wrong foot was the sign-in procedure. 


Part 1:  The lady who had the printed name tags was not organized - you'd expect it to be alphabetical and simple; I finally found my name for her.  Mind you, these usually have an old yearbook picture along with your name for identification, sometimes under plastic with a pin or clip to attach to a pocket or collar or string to go around your neck...at least you could expect a large "class of..." for the graduate and "guest" for the alum's date.  Well not from Reunions Unlimited, no, they were all just printed names on sticky labels - with tiny asterisks after the guest's name to show they were not part of the graduating class...if you got that close to see. 


Part 2 (THE MAIN DRAMA):  One of my best friends flew in to New Jersey from Arizona for the event; her husband had to stay behind because a family pet had become too ill to leave with a kennel.  She had prepaid for two tickets.  Her nephew was down from Maine for Thanksgiving (the day prior) and he happened to have a suit along with him, so to not waste the ticket he came as her guest.  Not realizing that he already had her husband's pre-printed name tag stuck to his jacket, I saw blank name tags sitting on the sign-in table and innocently asked the other "lady" (I put lady in quotes because she is a vile creature) if I could make a name tag so he's not called by the wrong name.  She went ballistic!  Before I knew it my friend was demanding a refund (she's five months pregnant and did not need this stress, especially after traveling across country for this event).  "Lady" replied that she was not getting a refund and proceeded to TEAR UP the husband's name tag.  When I explained that her husband was stuck with a sick dog in Arizona, the man at the door to the ballroom said "Why are you looking at me?" - I was looking at both him and "lady" figuring that someone with half a heart would listen - but then "lady" said "this is my company!" and demanded that an additional $90 cash be paid or the nephew would not be admitted.  I then found our class president who had hired Reunions Unlimited.  She pleaded to no avail, and wound up in tears.  Eventually another classmate heard the commotion and PAID THE $90!  I don't know how this "lady" sleeps at night!


Enough people heard what happened and were inquiring with "lady" about her business practices, so she CALLED HOTEL SECURITY.  I have requested that my friends who are Starwood Preferred Guests contact the management of the Meadowlands Sheraton (many classmates stayed at the hotel that night) to ask how this "lady" had the right to call hotel security, when she is the thief!  Does she gets some sort of kick-back for booking so many ballrooms in one night?  For fear that she was getting a cut of the cash bar tab, I refused to buy one drink.  Since this situation occurred as soon as we arrived, it truly put a damper on the whole evening.  Instead of happy memories, this negativity from Reunions Unlimited is what is most memorable from the occasion. 


I would like to mention that we were hoarse within an hour from trying to scream over the blasting music.  Apparently nobody told the d.j. that some of us hadn't seen each other in twenty years.  A separate room for dining and/or cocktails where people could catch up - away from the dance area - would have been great.


The flyer also advertised an online directory of classmates.  WHAT A JOKE!  On each dining table was a paper with a username and password "for a limited time" to download your class directory.  I went on the next day.  Guess how many names and emails? 43.  Yes, in a class with over 500 students, Reunions Unlimited had compiled a list with a whopping 43 names.  Prior to the reunion I was connected to almost 100 classmates on facebook; we now have over 200 people in our class group on facebook.


The only positive thing to come out of this is that we have been connecting ourselves online and plan to organize our own reunions from now on.  I know we can do it better - for less money - with no aggravation!!

This report was posted on Ripoff Report on 12/04/2009 10:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/reunions-unlimited-inc/englishtown-new-jersey-07726/reunions-unlimited-inc-to-call-the-owner-a-bich-would-be-an-insult-to-female-dogs-ev-534189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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