Revol Wireless Inconsistent service, lousy customer service Columbus Ohio

I've have had Revol wireless for nearly 18 months and it's better than nothing - that's the best selling point I can offer. The service is inconsistent with frequent drop calls or poor connection - even within the center of town. I felt like was nickel and dimed to death and god forbid if you ever actually have to contact someone in the company. They don't respond to emails, majoprity of the store employees act as if you're annoying them with your presence and the company's policies further support my theory. For example, to go into a Revol store and make a payment (regardless of the method) is an additional $5. Yet, they send constant text messages selling "upgrades." I am fed up. I've let my current month expire and switiching to another carrier.

Michael
Columbus, Ohio
U.S.A.