ED Magedson – Founder
Rhino Distributing12515 130th ln., Kirkland, Washington USA
Rhino Distributing Kirby Vacuum disaster Kirkland Washington
Got a Kirby vacuum from Rhino Distributing. We coudln't get it to work. Called the given phone number and got the answering machine. Nobody returned our call or helped us. Being within the cancellation period, we cancelled. A week later someone came out and got the Kirby. The original contract said our money would be refunded within 10 days. The person picking the vacuum up gave me a written contract saying that the refund check would be mailed out within 3 days. The check did not come. All attempts to reach them by phone went to an answering machine and were never returned. Finally, a month later after sending a written threat of a lawsuit, the check came in the mail.
This report was posted on Ripoff Report on 11/18/2013 08:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/rhino-distributing/-kirkland-washington-98034/rhino-distributing-kirby-vacuum-disaster-kirkland-washington-1100468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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