This letter that I wrote to the company on April 7, 2011 explains it all.
Natalya M, Richard Scott Rister, Olga Borovsky and Alan Elliott,
Scott, I know you arent getting my e-mails because you cancelled this e-mail address at Capital Financial Group, but I am sending it anyway in an effort to try and contact you. As a business owner, I would like to know why you cancelled your e-mail/contact information. In my humble opinion, that seems a little suspicious to me and indicates that you are hiding something and/or covering your tracks. I also discovered you are planning to open a new company dba records are public you know. I am also sending this e-mail to you at State Capital Financial - like Olga's e-mail just in case that one works.
Natalya, you wont give out your last name only the initial M but Florida public records have you listed as Natalya Rister. Why do you use the initial M? Who are you hiding from? RipOff Report.com has reports that you dont tell people that you are Richard Scott Risters wife you claim just to be an employee. What is the deal here?
PLEASE READ THIS WRITTEN NOTICE VERY CAREFULLY.
Now.I have been contacted by Chase one of my creditors and here is what I know and the time line that I have established.
On April 7, 2011 at 3:36 in the afternoon, I contacted Olga and sent notice to cancel ties with Capital Financial Group. I have this right and since you did nothing for me for more than 6 months, I requested my money back - $4654. I explained that I had NO MORE MONEY for you to take and I wanted out. I went to my credit union and put a stop on any future attempts by your firm to take money from my account.
Olga replied saying that you could work out other numbers. I wrote back saying no numbers would work because THERE WAS NO MORE MONEY I HAD NONE LEFT.
Yesterday April 16, 2011 I received two letters from Chase one dated April 8, 2011 and one dated April 13, 2011 in my mailbox. Please read the time-line below about these letters.
On April 8, 2011, THE DAY AFTER I SENT WRITTEN NOTICE, you contacted Chase pretending to be me and said you wanted to work out a deal.
In the meantime, I sent you e-mails requesting a refund of my money. I understood that all of you are under investigation and according to all the Rip Off websites, Richard Scott Rister, et al have been doing this for years under various company names State Capital Finance for one.
On April 11, 2011 I received a phone call at work from Natalya. I missed that call but Natalya left a message saying she had new numbers to work out with me. This was FOUR DAYS AFTER I TERMINATED TIES WITH YOU AND ASKED FOR A REFUND. I have a friend who is in counsel and that person suggested to get all contact with you in writing (no phone calls as they cant be truly documented) so I wrote an e-mail to all of you requesting that you contact me in writing so I could document all activities and NONE OF YOU HAVE EVER WRITTEN TO ME. YOU PROCEEDED/CONTINUED WITH ACTIONS AND AGREEMENTS WITH CHASE CARD SERVICES AFTER I TERMINATED TIES WITH YOU.
On April 13, 2011 you contacted Chase again pretending to be me SIX DAYS AFTER I TERMINATED MY TIES WITH YOU, and you worked out a deal for me to pay $3000 on April 18, 2011. Please read the 3rd and 4th paragraphs above where I write that I HAVE NO MORE MONEY. WHY DID YOU CONTACT CHASE THEN AND MAKE ARRANGEMENTS FOR ME TO PAY $3000 ON APRIL 18TH?????? If I dont send $3000 on April 18, 2011 I am faced with further actions against me by Chase BECAUSE OF YOU AND YOUR COMPANY ACTIONS.
I know you have many tricks of the trade and you were trying to cover your tracks of not working on my behalf, but the problem is you did all of this AFTER I TERMINATED TIES WITH YOU now you have again committed trade and consumer fraud. All I wanted was my $4654 back.
Here are my next steps.
I am going to contact Chase and turn you in for fraud and send them copies of all of my written contact with you which prove my timeline and your fraud. All of my writings have dates and times documented all of your efforts were after the fact.
Pam Bondi Floridas Attorney General has an envelope for Mondays mail in addition to an online complaint. This envelope contains copies of all my written papers along with a formal complaint to begin investigations of your companies.
Floridas dba databases show companies you have created especially Richard Scott Rister, et al and I will include those names in my writing to authorities so that they have all pertinent information relevant to your many companies, practices and complaints.
On Friday, April 15, 2011, I filed a complaint with the BBB in Florida and will contact them on Monday, April 18, 2011 to send this updated letter. The FTC copies for Houston and Florida are en-route.
Now instead of asking for just my $4654 back, I am going to request punitive damages from Capital Financial Group and its employees, due to personal distress caused by your fraudulent actions.
I sent you an account number for a direct deposit of my refund money. I want the refund of $4654 either by direct deposit or certified check you will need to overnight that check if that is the option you choose. Richard Scott Rister and Natalya M Rister, I know as husband and wife, you live in a high rent district (Hallandale Beach is a really nice area) you can well afford to pony up and refund my money.
This letter will be posted on every single website I can find to you report your actions all well within legal limits.
YOUR WRITTEN RESPONSE IS APPRECIATED