Complaint Review: RideSmart Motorcycle Training Inc
RideSmart Motorcycle Training Inc Beginners beware. If you can't perform the 10-15 minutes exercises say good bye to your money and the training you paid for Phoenix, Arizona
*REBUTTAL Owner of company: More of a comment than a rebuttle
*REBUTTAL Owner of company: Motorcycle Safety Foundation Curricula
I m now going to go to another school, which is only $150 and if you fail, they allow you to come back to future classes if there is space. Very fair and reasonable deal. No pressure that you are going to be robbed if as a beginner you don't master the exercises in 10 minutes. This review is not about the instructors, who did a good job during class, but of the school's policy. Just be aware of the risk before you put $200+ down for a class supposedly meant for beginners. This company talks about not allowing anyone to pass who hasn t mastered the skills necessary to survive on the street and meet MSF guidelines, which is appropriate, but that dosn t mean that they can t offer more support to get a beginner who signs up for the beginners class by allowing them to come back and retake a class at a later date like some other schools.
After writing this review on another site, the vice president of the school wrote my personal e mail accusing me of wanting to graduate without passing the exercise. She apparently didn't read the review to gain constructive feedback from what I wrote, and see that my complaint was about lack of follow up support to someone who put their trust in her school for their motorcycle training. This isn't about some flimsy power point generated certificate, or endorsement which is hardly necessary to take to the streets. Anyone can easily take the written test to get a learners permit, which I did. Still not driving until I take another class because I am concerned about safety. Like I said, just be aware of where you put your money. Most people probably like the course. Those who are new to motorcycles, just need to be wary with the schools sink or swim mentality.
This report was posted on Ripoff Report on 11/26/2012 01:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ridesmart-motorcycle-training-inc/phoenix-arizona-85023/ridesmart-motorcycle-training-inc-beginners-beware-if-you-cant-perform-the-10-15-minut-973611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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