Report: #1337986

Complaint Review: RIGHTWAY AUTO MUSKEGON

  • Submitted: Sun, November 13, 2016
  • Updated: Sun, November 13, 2016
  • Reported By: Michelle — Manistee Michigan USA
  • RIGHTWAY AUTO MUSKEGON

    Nationwide
    USA

RIGHTWAY AUTO MUSKEGON I purchased an auto 6/2016, didn't receive the license plate for 6 weeks. I disclosed that I had a stroke, brain surgeries, spinal surgery, a rare brain disorder and had recently moved out of a domestic violence shelter. The car immediately had problems and it took them 6 weeks to get my license plate. They are required to give the consumer a license plate within 10 days.  Muskegon Nationwide

Show customers why they should trust your business over your competitors...

Well, now in the beginning of 11/16, my car engine seized and I need a new engine. The warranty will only cover a junk engine , I have a deductible and I still have to pay for parts and labor. Rental car is 30 a day for 2 days & I have to pay 30 a day for a rental car. I have significant disabilities and I have a witness to the whole transaction. I am filing a complaint with the Michigan Attorney General and the ADA. I believe they exploited my disabilities and my PTSD as I had just moved out of a domestic violence shelter. I am pursuing civil litigation and invite anyone to join me to make it a class action. I have repeatedly spoken to them and they have yet to return my calls. I complained about the whole transaction with the saleswoman Willmar and was abruptly chastised and criticized for this complaint because "she's like family". So , they are fully aware of my disabilities and instead of support I was criticized and chastised for complaining. They are at the very least unethical, possibly illegal and I believe I've been discriminated against due to my disabilities. They've been cocky, don't return phone calls and apparently haven't been held accountable for their behavior.

I purchased my car in June 2016. At the the time of purchase, I stated that I had a stroke, brain surgeries, spinal surgery, spinal stenosis, a rare brain disorder, multiple medications that would influence my judgement . I have a witness to the whole transaction. I also disclosed that I had recently moved out of a domestic violence shelter and was diagnosed with Major Depression and Severe Anxiety Disorder as well as Epilepsy. It took them 6 weeks to get my license plate after many, multiple phone calls. The air conditioning and wipers didn't work. Now, 1q/16 my car engine seized and my warranty will only cover a junk engine. Plus I have to pay a deductible and have to pay for some parts and labor. I am approved for a rental car for 30 per day for 2 days. I have repeatedly contacted the dealership and have spoken to Wilma, my slaesperson, other staff, the manager and the Regional Manager. None have returned my phone calls. I can't sllep, eat , cry, have extreme anxiety over this. I believe they exploited my disabilities, knowing I was in a domestic violence shelter. I am filing a complaint with the Michigan Attorney General and the ADA. I am also pursuing civil and possible criminal matters. I really need help, can't function and want to participate in a class action.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 11/13/2016 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/rightway-auto-muskegon/nationwide/rightway-auto-muskegon-i-purchased-an-auto-62016-didnt-receive-the-license-plate-for-6-1337986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.