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Report: #1178547

Complaint Review: Rigid - Troutdale Oregon

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  • Reported By: really dissappointed — fairview Oregon
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  • Rigid 25101 s.e. stark Troutdale, Oregon USA

Home Depot's Rigid Doesn't stand behind any warranty what so ever. Bought brand new impact 18 volt screw gun used 2 or 3 hrs and burned up refused to honor warranty. Troutdale Oregon

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 In July of 2009 I purchased a 18 volt impact driver combo kit I opened it, and charged it took it to work used the impact 2 or 3 hour's and it burned up, took to the store with reicpt and would not exchange, or refund on the second day after purchase gave me a 800# to get repaired called and was a month out, and needed to ship them the whole set for a month and a half this leave's me without tool's. So I used drill driver about 6mth's now the batterie's are dead and they will not replace the batterie's gotta love those lifetime warrantie's. Bought a Makita 14.4 Impact 1 yr warranty 6 yrs before I had to replace the batterie's Makita all the way. Will never buy another Rigid paper wieght again!!

This report was posted on Ripoff Report on 09/22/2014 04:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rigid/troutdale-oregon-97060/home-depots-rigid-doesnt-stand-behind-any-warranty-what-so-ever-bought-brand-new-impac-1178547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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