Complaint Review: Riley & Sons Moving & Storage - Philadelphia Pennsylvania
- Riley & Sons Moving & Storage 8701 Torresdale Avenue Unit 2 Bldg C, Philadelphia Philadelphia, Pennsylvania United States of America
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- Category: Moving Companies
Riley & Sons Moving & Storage Damaged goods, lost items, calls to company ignored over 2month period. Philadelphia, Pennsylvania
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This company may be ok for small apartment moves. However, they are a washout for a full house move. With my move with them, a number of items were broken, parts to table legs lost, furniture item not delivered and company didnot notify me that item was not being delivered. I just happen to look for the item while movers were in my house. The driver in charge had no idea, but went to his truck to call the owners, and came back with a made up story that the item fell apart. I asked to see the pieces. But there was no reponse. Over 2 months, company will not return my calls. I left messages, still no call. As I unloaded boxes, china is broken, sculptures broken, glassware/crystal broken. Overall, the move was poorly organized, delivery crew obviously very unskilled. Crew leader was negative and constantly complaining about the move. Record albums left outside on the patio. So they were destroyed by bad weather by the time we notised they were outside. That seems a no-brainer. I am dreading opening my mirrors. I am afraid of what I will find - more broken glass! This is not a company to use if you care about your furniture and household items, and don't expect customer after you give them your certified check.
This report was posted on Ripoff Report on 03/28/2011 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/riley-sons-moving-storage/philadelphia-pennsylvania-19136/riley-sons-moving-storage-damaged-goods-lost-items-calls-to-company-ignored-over-2m-711082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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