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Report: #457793

Complaint Review: Ringcentral.com - San Mateo California

  • Submitted:
  • Updated:
  • Reported By: Perham Minnesota
  • Author Confirmed What's this?
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  • Ringcentral.com 999 Baker Way, 5th Floor San Mateo, California U.S.A.

Ringcentral.com Billed us after account was cancelled San Mateo California

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We cancelled our ringcentral account on May 8th because we didn't use it enough to justify the expense. We called Ringcentral on the 8th of May to cancel and the operator said that we still had 2 weeks that we had already paid for. I told her that was fine; I didn't want them to refund me for the Month of May, I just wanted to close the account so there would be no more obligations on our part. On May 31st we recieved notice our credit card was billed for the month of June.

When we contacted them, they refuse to return the money paid for June stating that we had only extended the billing date for two weeks. Our only recourse at this time was to do a chargeback on our credit card.

So beware when associating yourself with Ringcentral--they use unscrupulous tactics to milk more money out of your credit card. If we had not noticed it, we would have continued to pay each month until we did our chargeback with the creditcard company.

John
Perham, Minnesota
U.S.A.

This report was posted on Ripoff Report on 06/02/2009 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ringcentralcom/san-mateo-california-94404/ringcentralcom-billed-us-after-account-was-cancelled-san-mateo-california-457793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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