First off, I would have to say that I was a dual enrolled highschool student in 2004 who took 3 of their courses. This is just a small complain about their transcript requests, but I thought it might be necessary or would atleast somehow alleviate my fustrations to include this on this site. I went online to my.maricopa.edu to request a transcript to be sent to my school in Canada. The site shows errors when I do this because it expects me to select a school only in the state of Arizona. I understand that this site does not belong to solely Rio Salado College, so I am not blaming that problem on them. After calling the school, I was told that I can only mail in a request because they have no control over the problem. I decided to have it sent to my address via online to speed up the process and ensure that my request doesn't get lost through the mail, so that I can then send it to my international school. After a week, I didn't receive it so when I called Rio Salado, they told me to wait a little longer. 2 and a half weeks pass, still nothing. I call again and was told that I can get a free transcript be sent, or faxed to my college in canada, if I can fax in a request. I borrowed my aunt's fax machine and kept getting 'no answer' when trying to send it to Rio Salado's fax machine. I called them and they denied the fact that I can get a free transcript since I never received mine, but then told me that I can get it free if I send another request. They told me to keep faxing until they receive it. After an hour and 20 wasted papers later, I decided to just mail in the request. I just wish I took all my courses at Mesa Community College, I never had a problem requesting transcripts from them, and it would be convenient to receive grades on the same record. The girl that told me I could get a free copy was the only nice person I dealt with at Rio Salado's registration line. And yes, I wrote this all because I lost $5.82. But I feel better now, thanks for reading.
San Jose, California