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Report: Consolidated Media Services

Category: Media

Consolidated Media Services (CMS) ripoff Atlanta Georgia

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Consolidated Media Services

Phone:  800-226-7356
Fax:  
 
Atlanta Georgia
Atlanta, Idaho,
U.S.A.

Submitted: 3/15/2002 12:00:00 AM

Modified: 3/15/2002 12:00:00 AM
Reported By

Denni



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My husband and I were contacted by a man from CMS who stated that we would receive some magazines of our choice for a one time fee of $34.99 (or pretty close to that amount). The man also said that we would receive a free watch. The magazines started to arrive and we noticed the charge on our credit card. Then the charges occurred 2 more times.

I called the company and said that we were told that we would only be charged the one time fee - and they said that is not what they told us. They said that they told us that we would be charged approx. $34.99 a month for a year! That totals over $400.00 for MAGAZINES which we would have NEVER purchased if they would have told us that!!

I told CMS that we would not have agreed to this and they said that they have the conversation of the agreement on tape. I asked to speak to a supervisor but none was available. The kid from CMS who I was talking to explained to me that there was NO WAY to cancel the magazines - except to file for bankruptcy or die. I told the kid that we did not anticipate doing EITHER ONE and that we would be cancelling our credit cards asap - which we did (hassle hassle). We asked to hear the tape of the conversation and they said that they would arrange a time to do that with us - but it never happened.

Now CMS continues to send us notices through the mail and the balance is growing. They are threatening to send us to a collection agency and the telephone number on their notices conveniently happens to Not be In Service (which my husband and I find quite amusing - when trying to find the humor in this difficult situation).

We have contacted ALL of the magazine companies and some will cancel - some say that we need to cancel through CMS. CMS sends us magazines that we would NEVER read in a million years and that we never ordered. We will NOT pay them a dime and the second they send us to a collection agency (if they can) and if it should go on our credit report - we will obtain legal counsil against them. We never signed anything in writing and therefore should not be liable for sending them a penney.

We have written CMS directly to let them know they can quit sending us these magazines and to inform them that their telephone number is not in service (just in case they don't know). We are anticipating receiving our letter back - undeliverable or box closed.

Denni
Anchorage, Alaska

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