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Report: The M.O.M. Team

Category: Employers

The MOM Team aka The M.O.M. Team aka Mothers on a Mission fraudulent MLM spam scam Internet Idaho Falls Idaho *UPDATE ..Beware!

*Consumer Comment ..I have no experience with M O M...

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The M.O.M. Team

Phone:  
Fax:  
 
www.themomteam.com
Internet,
U.S.A.

Submitted: 11/4/2002 10:08:10 PM

Modified: 5/23/2008 2:25:21 AM
Reported By

Rochelle

Centennial, CO

As a work-at-home mom, I am always looking for new income producing efforts. I came across a job posting for a marketing executive with The M.O.M. Team. Going to their website, I was quickly impressed with their compassion for home-bound moms and for their plan to sell environmentally safe products via the internet (Melaleuca - www.melaleuca.com). Sounded like an e-tailer situation to me so I requested more information.

Two days later I received a call from 'Donna' telling me more about the company, the products and inviting me to participate in a conference call the following evening.

Something Amway-ish rang out of the call, but there was absolutely no mention of a down-line or recruiting. I certainly never found anything of the sort on their website.

But after the call, I decided to do more digging and due diligence into The M.O.M. Team.

1. They are an MLM. To be successful you must build a down-line. It took some time, but I found evidence of this.
2. The members spam in a fashion that they call drip.
3. Ads for The M.O.M. Team are smathered across every message board on the internet, fishing for victims.
4. The commission structure is deceptively described.

I have included a copy of a posting from ezboard.com from an ex-M.O.M. team member. She sums it up nicely.

'I'm going to go way out on a limb here because I really need to clear up lots of confusion about MT. I'm an ex-MT. I'm going to state the facts, clear and simple.

MT (sic - The M.O.M. Team) has over 3,000 members now, all of which are being taught to post 10 to 15 ads per day on the internet, preferably on message boards. They are given a list of message boards and free classified ad sites. So, in effect, they are being 'taught' to spam.

After my experience with them, I came out feeling as though I'd left a cult. These gals worship the founder, and will abide by anything she tells them to do.

They have so many rules that it makes it virtually impossible to effectively run an internet marketing campaign without being deceptive.

You cannot mention the name of the company.
You cannot e-mail information to people (I used to break that one).
You cannot take no for an answer. 'No just means now's not the right time.'
You are to create a drip file for people who say no and send follow up letters.
The latest rule is that if you create your own website, you are no longer allowed to mention MT on it, or link to your MT website from it. So there goes any hope of creating any sort of individual identity.

Your goal on MT is to enroll anyone you can get your hands on. It's a numbers game. They beg people to join. Any warm body will do.

Some of them prey on people who are down on their luck.

Some of them have unkind things to say about people who cannot afford to pay the $29 enrollment fee.

They are misinformed, and because of this, they misinform others.

For instance, what they tell you is that you will earn 7% on your customers' monthly product purchases. Wrong!! What you will earn is 7% on your customers' base points purchased. Big difference!! Mel (sic - Melaleuca) has a minimum monthly base point requirement of 35, which translates to about $55-60 depending on what you buy (they'll tell you $43). You get paid 7% of the 35 base points, or $2.45, NOT 7% of the $55 or 60.

They will also tell you that once you enroll 8 people and reach Director, your commission goes up to 14%. What they DON'T tell you is that your monthly base point requirement goes up too!! Way up to 75 base points!! That's more than double.

They tell you that when you reach senior director you get a $400 car allowance. What they don't tell you is that you have to actually buy a brand new car, and as long as you remain a senior director, Mel will give you $400 a month toward your car payment.

And then there are the phone bills. My phone bill was at least $100 a month. For an internet business?

All in all, I sunk at least 1k in MT. My biggest check was $23.00. I paid for offline advertising because of all of the message board spam and bad reputation they'd established on the internet, and I still couldn't get anyone to join because people would figure out that it was a pyramid. And, although I didn't want to admit it to myself at the time, I guess in a sense it is. After all, the founder(s) of the MT made out like a bandit, and everyone at the bottom is left with nowhere to go. At least not on the internet!'

Be wary of The M.O.M. Team. As a 'Teamer' your hard work makes no money.

Rochelle
Centennial, Colorado

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Updates & Rebuttals:

Updates & Rebuttals
  • Beware of their remarks as noted below [11/9/2002 3:48:57 PM]
  • MLM's can be hard on relationships. TheFraudChick@aol.com [11/9/2002 9:51:10 PM]
  • I am tired of these misconceptions about Melaleuca. Go see a presentation. Tim [12/10/2002 12:14:21 PM]
  • Melaleuca: Make Excuses or Make Money JJ. [12/29/2002 12:24:51 AM]
  • I Am Tired Of All The Untruths Being Spread about the Mom Team Sandy [1/7/2003 9:50:06 PM]
  • MOM Team and interesting responses Rochelle [1/8/2003 10:06:30 AM]
  • Simple Precautionary Solution Mike [1/30/2003 5:58:38 PM]
  • My truth about Melaluca Robin [2/8/2003 10:39:05 PM]
  • Scams aren't Free or Money Back Guaranteed, the MOM team is... Deidre [2/14/2003 9:10:27 AM]
  • It's been preached before Rochelle [2/14/2003 2:29:09 PM]
  • WOW!! I am so sorry to read these comments! Nicole [3/5/2003 4:05:48 PM]
  • Prejudice of anything close to MLM John [5/5/2003 6:26:43 PM]
  • The M.O.M. Team Rocks. Krysty [5/17/2003 7:18:46 AM]
  • lets clear something up Mike [5/20/2003 3:17:52 PM]
  • Mikey, Mikey, Mikey... you make no sense. Mark [5/24/2003 11:22:03 AM]
  • No means 'not right now?' Tim [5/24/2003 3:48:02 PM]
  • MLM - what it is not Linda [5/24/2003 6:42:19 PM]
  • Melaleuca/M.O.M Team/Stayin' Home and Lovin it' All spin off's are a Rip Off Robin [5/31/2003 10:33:37 AM]
  • Great products with an income opportunity Michael [6/3/2003 12:04:28 AM]
  • Message to the masses William [6/6/2003 1:58:16 PM]
  • Just some facts Jaime [6/27/2003 11:36:30 AM]
  • Melaleuca LIES, AND IT IS MLM and A PyRAMID SCHEME...PERIOD!!! Robin [6/29/2003 7:27:33 AM]
  • Due Diligence is in order...always! Sherry [7/6/2003 10:13:55 PM]
  • Another Take on Melaleuca Andy [10/9/2003 1:45:10 AM]
  • You are sadly mistaken Alice [10/19/2003 2:12:25 PM]
  • Defending Melaleuca Sheila [10/20/2003 4:22:18 AM]
  • this company has done everything it said it was going to do for me Tasheena [12/1/2003 4:51:23 PM]
  • Check again, most of those products are nothing more than store brand products with tea tree oil Kara [12/18/2003 5:37:46 PM]
  • Misguided Comments on products/teatreeoil and The MOM Team Gaylene [12/26/2003 10:44:12 PM]
  • I am better for the experience Panala [1/14/2004 4:13:44 PM]
  • it may be true those products are approved by the FDA, that means nothing about their quality. Kara [1/16/2004 7:11:51 AM]
  • Clarification on Melaleuca's Products Gaylene [1/18/2004 2:18:38 PM]
  • OK Gaylene, Let's Compare Prices, for 3 years I have found it to be a bunch of BUNK Robin [1/19/2004 6:26:44 AM]
  • Remember to include in your comparison... Sheila [1/19/2004 9:49:30 AM]
  • Something to ponder Martha [2/20/2004 8:05:20 PM]
  • They made a lot of promises that were never kept. Alicia [2/22/2004 7:36:32 AM]
  • A MOM Team Experience, They are the nicest people I have met in a long time Cynthia [2/23/2004 3:43:49 PM]
  • Again Check Your Lables.. Your home is NOT safer. Kara [2/24/2004 7:55:07 PM]
  • Please NAME Those Wonderful Companies JJ [2/25/2004 7:31:27 AM]
  • In Response to JJ, There are far too many companies that are 100% natural and non toxic products to list. Robin [2/26/2004 6:35:33 PM]
  • Most people do network marketing every day but never get paid for it. Garth [2/27/2004 9:18:29 PM]
  • Garth.......One of the BEST POSTS I've Read! One of the worst experiences of my life. Robin [2/29/2004 10:19:38 AM]
  • Thank you Robin taking the time to read it all! Garth [3/1/2004 10:49:30 AM]
  • promote or advance your business rather than to try and make unfitting claims about Melaleuca William Burke [3/2/2004 5:36:12 AM]
  • Everyone seems to have missed a major point... Sherry [3/3/2004 8:27:48 AM]
  • Melaleuca does not represent the individual 'teams' Lauren [8/5/2004 3:32:45 AM]
  • Nothing is ever really safe! Evon [9/16/2004 9:40:06 AM]
  • Personal Grandstanding vs Truth Mike [10/7/2004 11:56:12 PM]
  • Let's separate your 'HYPE' from FACT ..those of us who feel we have a valid concern about any company will come to places like this and speak up, get over it. Robin [10/9/2004 11:23:08 AM]
  • The MOM Team has Changed my Life! Lacey [10/29/2004 11:57:47 AM]
  • INC 500 has recognized melaleuca again, and it's available on the news stands !!! Lauren [10/29/2004 10:29:01 PM]
  • Interesting article, but filled with untruths..... Please give more info on this person Robin [10/30/2004 3:33:42 AM]
  • How, exactly? how is that a crock? Lauren [10/30/2004 8:42:22 PM]
  • Comment/ Opinion.... Dorothy [11/17/2004 2:18:39 PM]
  • Are we that dumb that we can't figure things out for ourselves! Katina [12/5/2004 12:05:44 PM]
  • Melaleuca is a Real Company With Really Great Products JJ [12/6/2004 7:33:23 AM]
  • The reason WE post.......... Robin [12/6/2004 9:53:06 AM]
  • Fat Check, It's a MLM without the usual pitfalls Stephen J. [1/12/2005 7:52:24 PM]
  • melaleuca is a pyramid program, which I chose to run, not walk away from. Angeline [1/15/2005 1:21:00 AM]
  • Melaleuca vs MLM or Pyramid Schemes! What's the Difference? Marci [1/18/2005 9:31:23 AM]
  • MLM with success. Andy [1/18/2005 9:04:44 PM]
  • Challenging Credibility Ron [1/31/2005 9:38:42 PM]
  • For Andy in Ontario. Antony [2/8/2005 9:29:57 AM]
  • Amendment to my previous post. Antony [2/8/2005 7:41:20 PM]
  • Melaleuca's Products ARE Safer and ARE Effective! Brenda [4/25/2005 2:22:21 AM]
  • Response to the PRODUCT Quality, Not the COMPANY Kris [5/2/2005 12:51:25 PM]
  • Melaleuca is about Wellness. It is not a 'Get Rich Quick' Scam. Adrienne [5/3/2005 7:24:32 AM]
  • Meleleuca's HIGH QUALITY Is The Result of Years and Years Of Scientific Research! Brenda [5/4/2005 5:47:53 PM]
  • Melaleuca's unique timed-release technology !!! Jonathan [5/6/2005 11:44:58 AM]
  • Research PROVES that Melaleuca Products Are Environmentally Sensitive and Safer Than Common Products Brenda [5/6/2005 8:55:43 PM]
  • Brenda, never would be a member of your little 'cult' Jonathan [5/7/2005 11:01:51 AM]
  • Melaleuca IS An Opportunity For A Better Way!!! Brenda [5/7/2005 5:52:27 PM]
  • Brenda, Brenda, Brenda... Wow Brenda. Everyone's an ignorant failure, aren't they? Let those without sin cast the first stone. Kris [5/8/2005 2:43:28 AM]
  • The TRUTH About The Tea Tree Oil And Other Ingredients Used In Melaleuca, Inc.'s Products Brenda [5/11/2005 3:54:13 PM]
  • Your science is flawed, or non existant Brenda Kris [5/18/2005 12:40:12 AM]
  • Kris Makes Defamatory Statements Against Melaleuca Brenda [5/18/2005 8:24:05 PM]
  • Disagree it isn't mlm and it is nothing like amway. Amanda [5/20/2005 4:16:26 PM]
  • Some Research Facts, discovered. Victoria [5/20/2005 8:22:43 PM]
  • Earning Potential Is UNLIMITED With Melaleuca! YOU ARE WRONG! Get your facts straight before posting anything about any company! Brenda [5/21/2005 3:13:38 AM]
  • again that was handled badly - Melaleuca Marketing Executives are INDEPENDENT William [5/24/2005 1:58:03 PM]
  • William Jaroske, Stop With The DEFAMATION Of Melaleuca!! Brenda [5/24/2005 11:11:03 PM]
  • How is my diligence Defamatory? William [5/27/2005 11:14:59 AM]
  • Wow! makes you wonder doesn't it? Catherine [1/31/2006 8:30:34 AM]
  • The products aren't as safe as you think. Christi [2/3/2006 12:49:17 PM]
  • I can't believe... Karen [10/28/2006 1:13:41 PM]
  • Sandy from Genoa SD?? Rhonda [11/18/2006 6:15:32 PM]
  • This is a BUSINESS - not a JOB Jenn [11/21/2006 6:49:23 PM]
  • Oh my gosh! Jenn [11/21/2006 6:53:06 PM]
  • I have not encountered these accusations... Jovan [7/27/2007 6:13:14 PM]
  • The perception of one, is not the reality of ALL Strongbeliever [8/2/2007 2:13:10 PM]
  • Wow. This kind of slander need to be taken with a grain of Salt. Salesrep [11/15/2007 1:38:10 PM]
  • Look harder Naomi [12/21/2007 9:35:08 AM]
  • This Information IS FALSE!!! Spaz841 [1/14/2008 9:14:02 AM]
  • Reps can be abusive if you don't sign up Jane [2/17/2008 1:29:47 PM]
  • The MOM Team is a good organization!! Jessica [4/19/2008 9:01:53 PM]
  • Apparently you joined with your eyes blindfolded to your agreement and didnt want to work! Daylillie [5/6/2008 7:02:31 PM]
  • I have no experience with M O M... Dragonslaveii [5/22/2008 2:48:46 PM]

Update

Submitted: 11/9/2002 3:48:57 PM

Modified: 11/9/2002 3:59:47 PM
Update

,

Beware of their remarks as noted below

taken from an email thread with The M.O.M. Team Director III: 'I am not interested in 'convincing' you of anything but do however, feel obligated to let you know that although our organization is based on 'team success', we are not what we would consider a traditional MLM. The MOM Team's success is based on helping others succeed.'

Let's review those keywords and phrases. 'we are not what WE would consider a traditional MLM. The MOM Team's success is based on HELPING OTHERS SUCCEED.'

As I have been educated about multi-level marketing scams, they are openingly admitting they are an MLM but intentionally trying to confuse the interested party. Beware!

ConsumerSuggestion

Submitted: 11/9/2002 9:51:10 PM

Modified: 11/10/2002 1:31:03 AM
ConsumerSuggestion

TheFraudChick@aol.com

Ethics, Arkansas

MLM's can be hard on relationships.

Rochelle,

I’m sorry the “business" didn’t work out for you. Many people think that MLM’s are illegal—they aren’t, but unfortunately a large percentage of them are. MLM’s are often confused with pyramid schemes, which rely on recruitment to bring in money. Legal MLM’s rely on the sale of the product or service.

The main problem with legal MLM’s is that they’re a strain on the family and social group. MLM’s push participants to recruit from their “warm market", which is family and friends. Friends and family often feel obligated to invest or purchase unnecessary services or products to help out. MLM producers know this and take advantage. Not everyone has spare cash to get involved in MLM’s.

The allure of making big money is the draw for most people but can be misleading. It’s a fact that the majority of individuals who try MLM’s fail. Forbes magazine discovered that the average Amway distributor earns $780 a year—a far cry from the thousands a month touted by most MLM’s. As a matter of fact, less than 1% of MLM distributors earn above what American’s consider the yearly poverty level $12,000. The bottom line is that the real earners in MLM’s are those at the top. Eventually the market becomes saturated and there is no one else to sell to, what do those distributors do? They have no one to sell to.

When distributors fail MLM owners often blame them for failing in business. How ironic those MLM businesses that push “positive thinking" and “empowering the individual" are the first to attack and demolish a person’s sense of self in order to cover their own pathetic asses.

I found where 14 distributors sued your particular MLM for misrepresentation and changing its compensation plan. I’m sorry to say that the husband of one deceased Melaleuca distributor, Kim Holton, sued on her behalf. Mr. Holton claimed that Kim became deeply depressed at bringing friends and family into an MLM that was not performing and committed suicide. Whether or not this was actually the motivation for the death I think that MLM’s should get out of the business of trashing distributors.

Good Luck and thanks for the warning,

EmployeeInsider

Submitted: 12/10/2002 12:14:21 PM

Modified: 12/11/2002 12:27:03 AM
EmployeeInsider

Tim

Groton, Ma, Massachusetts
U.S.A.

I am tired of these misconceptions about Melaleuca. Go see a presentation.

I'm a bit put off by the idea that many people are so negative about Melaleuca simply because it 'sounds like MLM' (it's NOT) and 'MLM is BAD.' Yes, being a part of Melaleuca myself and knowing the vast differences is has from MLM, I agree that true MLM companies don't have much to offer- and are in many ways corrupt. I'm sorry those companies exist. Melaleuca is not what you seem to think it is.

It's the only company of it's kind, designed so that nobody is obligated or pressured to buy anything they don't want or need. We designed the system, and it's called 'Consumer Direct Marketing.' We are a catalog company-

First off, let me re-iterate how it's NOT a Mulit-Level Marketing Company. You can argue 'til the cows come how about 'getting a downline,' and 'it's all about the money, and recruiting warm market.' These statements are chatracteristics of something you won't see in Melaleuca- because it's not about that. In Melaleuca, there is this simple idea that consumer products should be safe- and people should be healthy. The products, in my opinion, are the best thing to happen to my life- they work very well, and my health is phenomenal. This is the company's claim to fame. When i invite someone to find out about the company, in a sense 'introducing them' to it's existence- i do so because i love the products. That is how we do the business- the way it'a supposed to be done. What makes it so non-obligatory- easy to talk about, and pressure-less is the fact te these are consumer products- things we use every day- except ours are natural, non-toxic and there is no need to 'convince' anybody they need our products. We just want people to try them. One who does can get all their money back for 4 months after they try them. Even the membership fee, which is a characteristic very unlike MLM.

This company is about finding natural alternatives to toxic chemicals, then showing people they don't have to buy dangerous products at Wal-Mart. The alternative is Melaleuca, and it's clear that some people still just don't get it.

The main problen is people's pre-disposition to the 'true' mlm companies- yes, I KNOW those companies are annoying, and we get flak for it because our system can seem like it if you don't have the full picture. Another problem is that people join from true MLM companies all the time- because the business can also be inviting- and, they still have the mindset of MLM. i fear these people tarnish the company because they are driven by the aspect of recruiting people and getting money. That is very unfortunate.

You can't 'mention the name' among other restrictions, because we are trying our damndest to not be like an MLM company. it's exceedingly difficult. This M.O.M. team isn't doing the business the right way- it's very saddening. I'm sorry about them. The base points are there for currency reasons, and if the presentation is done right, there should be no sense of deception. I have trouble NOT purchasing 75 points every month- as these are things I use every day.

Melaleuca's mission statement has always been 'Enhancing the lives of those we touch by helping others reach their goals.' There are no 'it's a good thing' mindwashing seminars or anything of that nature. The downline is a pyramid that goes down only seven generations- so there is benefit for anybody who wants to introduce friends. It's not a pyramid in that only the top people get the revenue- the possibility is extended to anyone who wants to spread the gift of wellness to others.

Please, go see a presentation- it's worth your time- and this company is not something that should be dismissed because it sounds like MLM. It isn't designed that way.

Employee

Submitted: 12/29/2002 12:24:51 AM

Modified: 12/30/2002 1:13:11 AM
Employee

JJ.

NYC, New York
U.S.A.

Melaleuca: Make Excuses or Make Money

20 months ago I looked at the Melaleuca presentation called 'New Horizons' and decided to 'invest' $29.US to try their products and money-saving services for 60 days with no risk.

I am a diabetic type II. I'm a very busy Court Interpreter and Artist (Painter). But I needed extra money and time-freedom. I have looked at over 150 other MLM and 'Work-at-Home' 'business' opportunities.

I simply switched brands, from the toxics I used to buy, to the Melaleuca products. I used the same monthly budget.

I hate chemical prescription drugs.

20 months later:

- I enjoy excellent health.
- I've helped many relatives, friends and strangers to enjoy better health by sharing my Melaleuca experience with them.
- I've never sold a product to anyone. I am not a 'distributor.' They have no future under Consumer Direct Marketing.
- Becasue I have no inventory, I can park my car inside my garage, unlike the MLM distributor.
- I've made many new friends and business partners.
- I have received 20 checks.
- Even if I wasn't making a penny with Melaleuca, I would never go back to Clorox, Bold, Windex, Ajax, Listerine, AT&T and AOL.

Why should I enrich the white collar fat cats and the stock holders of those corporate giants with my purchases, when I can share .54 cents on every $1. that I use to purchase these awesome products with seven other Melaleuca families, month after month in 9 different countries?

Employee

Submitted: 1/7/2003 9:50:06 PM

Modified: 1/8/2003 2:11:03 AM
Employee

Sandy

Genoa, South Dakota
U.S.A.

I Am Tired Of All The Untruths Being Spread about the Mom Team

I have been with the MOM Team 9 months, and I find it amazing that people can join the MOM Team and come away with the vitrol that is in this misinformed report. It is a fact that there are alot of people out there that join the MOM Team, and don't get 'The Big Picture' of what we are about, because they don't plug into the wonderful system we have in place properly. They are also lazy, and when their business doesn't succeed, they blame us, instead of themselves, when a little finetuning on their business by a more experienced member would solve the problem. They play the blame game. All they have to do is ask. We have a support team of over 40 members that are available 24-7 to help anyone on the MOM Team with their business. I know, because I am on this support team.

Secondly: Here is the comparison between MLM and Melaleuca, a Consumer Direct Marketing Company, which is what our company is:
MLM

- Only a handful of companies stay in business

- Accounts receivable and accounts payable, retailing is required

- High competition with similar products

- Company sponsored training costs money, Training done by independent distributors for profit

- Lawsuits/class action cases occur and generate bad press/media

- Image of company becomes taunted when distributors get burned or lose money

- Motel meetings are hype and paint dreams that are unattainable

- Cost of doing business is high

- Large amounts of paperwork


Melaleuca

- 4A1 profit rating from Dun and Bradstreet

- No accounts payable or receivable

- No competition. Melaleuca is the only Consumer Direct Marketing company

- Free company training and support

- All training is done and/or approved by company and is professional in nature

- No class action suits on record

- Only positive press/media coverage

- Company image stays positive

- No one loses money

- Business briefings are one on one

- Cost of doing business is very low

- Little or no paperwork

MLM

- Inventorying of products is encouraged

- Selling quotas in order to get paid

- Distributors must service retail customers

- Distribution system has middleman so products are marked up and expensive

- Perceived saturation occurs quickly

- Charge backs on returned products

- Products manufactured by outside companies

- Buy-ins

Melaleuca

- No Inventory!

- No selling, 35 BP consumption minimum

- All customers order themselves on a 1-800 number or via the website.

- Products shipped direct from Melaleuca to each customer

- No Buy-ins

MLM

- Most have break-a-ways (Take-a-ways)

- Low distributor reorder rates 5.45%

- People can lose money from investment cost of startup

- Compensation program doesn't disperse the income equitably

- Very few get lifetime residuals

- Only a few who got in early on will succeed

- Volume swings from promotionals

- Most of all income is based on commissions

- High attrition and failure rate

- Business report is average

- Fear of loss is basis of motivation

Melaleuca

- No break-a-ways

- High customer reorder rate - 96.4%

- No risk - a $29 business

- Compensation is very fair with equitable distribution of earnings to all who work at all levels

- Many get lifetime residuals

- Anyone can succeed

- Income based on commissions, car bonus, cash bonuses, revenue sharing and more

- Low attrition and low failure rate

- Business report is detailed and comprehensive

- Anticipation of gain is basis of motivation
Next, regarding the MOM Team and spamming.....we are taught very strongly NOT to spam at all. Neither the MOM Team nor Melaleuca allows it. We lose our websites if we do it. So we don't do it. If we see it being done, we stop it.

We advertise according to the rules on the internet, if someone responds and goes to our website, and requests information....we give it to them personally by calling them and giving them the information they request. There is absolutely no pressuring. If they decide it isn't for them, I ask them if it is okay if I keep them on my email list...where I send out an email on health issues and motivational sayings once a week.

If they say no, they do not go on the list. If they agree they are put on the list. Anyone requesting removal is removed immediately. We are not about bothering or convincing anyone. We simply enroll people into Melaleuca, and the MOM Team assists them with building their business over the internet and phone.

Also, we do not sell the products, we are all just customers who have decided to build a business. We are customers first.
I am not at the top of the MOM Team, but I work hard, and the MOM team mentors, supports and helps me build my business, and I am doing very well, and my check keeps increasing, because I am coachable, honest and have integrity, which is what the MOM Team is all about.

ConsumerComment

Submitted: 1/8/2003 10:06:30 AM

Modified: 1/9/2003 2:35:29 AM
ConsumerComment

Rochelle

Centennial, Colorado
U.S.A.

MOM Team and interesting responses

I must say the information you have provided as rebuttal is canned information from the MOM Team. I received the indentical diatribe in an email from the Jones. No personal due diligence reported in your rebuttals though.

As for the mailing list, I have been on the mailing for almost a year now and although I've requested in writing (email) and by telephone, I am promised to be removed but still haven't. Although I am not 'spammed' by MOM Team, I still receive emails that I don't wish to receive any longer. Failure to manage an email database properly can be construed as spamming.

But again, we'll let the readers decide for themselves.

ConsumerSuggestion

Submitted: 1/30/2003 5:58:38 PM

Modified: 1/31/2003 12:26:39 AM
ConsumerSuggestion

Mike

Summerville, South Carolina
U.S.A.

Simple Precautionary Solution

I offer this simple suggestion to determine whether an organization like this is operating fairly and in the best interests of its customers and constituents:

Review their finances.

If you are invited into a 'team,' 'scheme,' or 'program' by any representative including the founder, ask to review the representatives' books. Expect to see every incoming (paycheck) and outgoing (expense) transaction. Require that each representative provide supporting data for their success, including receipts, check stubs, etc. Accept nothing at face value - the details hidden in the 'money trail' always lead to the truth.

This is what businesses and captains of industry mean when they refer to 'due diligence.' Financial audits are the minimum effort required to determine the value of an investment. And rest assured that your participation in organizations like this do require an investment from you, in the form of your time, membership fees, minimum monthly purchases, etc. Invest wisely!

ConsumerComment

Submitted: 2/8/2003 10:39:05 PM

Modified: 2/9/2003 12:18:57 AM
ConsumerComment

Robin

Tucson, Arizona
U.S.A.

My truth about Melaluca

Yes, I admit, I joined Melaeuca in order to attempt to earn extra income. Yes it has been hard, yes it takes work but so does every other profession. No one, I repeat NO ONE, will earn an income just by sitting down and waiting for it to happen. Not a Doctor or a lawyer or a waitress. You get out of it what you put into it. I suppose you could look at this as an MLM. In a way it is. However, so are 90% of the businesses in the US today. They are depend of referrals or repeat customers and almost all have some sort of consumable product or service that the public needs. So?? Does that make them bad? Not at all!

Even though I have not put much effort into building my 'Melaleuca Business' (my biggest check was 423.00 as a director) even if I never made another cent, it was worth it for me and my family to be healthier and to get rid of much of the toxic garbage in our home. And it was well worth it to be able to help other people I care about to do the same. We are much healthier, happier and I really AM saving money every month.

I LOVE Melaleuca. Please don't judge the company my the ethics of a few hundred misguided people struggling to make thier lives better. The truth is that the products work, period. I will never go back. I will never join the MOM team, or encourage anyone to do so, but I will never badmouth Melaleuca itself.

EmployeeInsider

Submitted: 2/14/2003 9:10:27 AM

Modified: 2/14/2003 9:39:36 AM
EmployeeInsider

Deidre

Durham, North Carolina
U.S.A.

Scams aren't Free or Money Back Guaranteed, the MOM team is...

I like the MOM team! They are a support group, not a business. They do not charge anything for their help and friendship. The buisness they promote is money-back guaranteed. Scams aren't free or money-back guaranteed. Just because someone doesn't like it, doesn't make it a scam!!

I haven't been scammed, nor do I scam anyone else. I know many people who totally enjoy the products that are healthy and good for you. Many of these products have US and Canadian patents. They are unique, effective, and affordable. Purchasing toothpaste from them is $2.99 for the big tube. Nothing outrageous as you make it sound like.

Many MOM team people do NOT build a business, do not want to build a business, nor do they have to; these people just want to have better products, they are just customers. Customers of Products they can only get if a current customer signs them up to join the shopping club.
The MOM team does not require anyone to build a business nor do they promise great riches. They simply introduce people to a new store to shop at; one that does offer referral rewards. (Have you ever listened, first hand, to a MOM team presentation??) If I refer you to a movie I saw and I liked, am I scamming you if you don't like the movie? What if I got free tickets if I told 5 friends about the movie and they went to see it, would it be a scam then?

The company the MOM teamers promote is a warehouse club like Costco or Sam's. Further proof that we are not a scam is that the $29 fee to join the shopping club has the company's 120-day money back guarantee! If I joined Costco and thought it was a 'scam' because I had to buy everything in case quantity, they would NOT refund my $45 joining fee. If I join this warehouse club for $29 and feel it is a 'scam' because I have to purchase one mix-and-match case of products each month, I CAN get my $29 back. A scam does not have a money back guarantee! I also get a 90-day money-back guarantee on the patented vitamins and 60-days on the other items; not to mention 10% of my order total put in an account to buy more products. I really save money shopping here!

(NOTE: There is no cost for the MOM team support, the $29 goes to the company and is the joining fee for their warehouse shopping club. The MOM team supports both just customers and customers building a business. All support is free)

What the MOM team does is introduce people to environmentally friendly products. What is wrong with that? Have you seen some of the independent sites on household poisons? Do you know whether or not this is a valid problem worthy of addressing??

Please investigate http://www.checnet.org a site by John Travolta's wife and http://www.dienviro.com a site by Deirdre Imus. I do not think that either of these women belong to the MOM team. But, I think they should since we do have affordable alternatives to the toxic stuff you wash yourself with!

Because some people don't like the way the MOM team works doesn't mean it is a scam! If I work for a store that gives it's associates commission, when I make a sale, I attach my employee number to the sale so I can get credit for the sale. That is all that is going on here. If I register an new customer, they are 'tagged' as my customer so I get commission for all their purchases.

As kind of a training bonus, some commission is also paid to the people who helped me get started referring others. Basically for each dollar spent, nearly half of it goes back to the customers. I consider that an awesome thank you for being a loyal customer. Has Dial soap every sent you anything to thank you for your loyalty??? Maybe you got lucky and got a 50 cent coupon. That could be looked at as a scam: Dial soap giving you 50 cents to buy their product... anything can be called a scam, but the MOM team is NOT! I am sorry you do not understand, and I am sorry you don't get it, but not everyone will.

Just a note on pyramids: for a pyramid to remain a pyramid the top must be the biggest gainer. If you have someone under you and they start doing better, they have to be removed from your pyramid and start their own pyramid. The one at the top must always be doing better than any underneath. This does not happen with the business we build with the help of the MOM team. A referral is your referral no matter how well they may do or how poorly you may do. What we have is more like a box. There has to be some way of keeping track of who refers whom in order to pay commission.

Yes, there are parts of the structure that resemble MLM. The difference is the products, the stable 18 yr old company, and the fact that there are no quotas, no requirements for 'recruiting'. It is encouraged for someone to be just a customer and never refer anyone! The team idea is just about getting the word out- telling Moms of the dangers in their homes, about offering an alternate place to shop, and if they desire it can be a way to earn extra income. You should try it!

Update

Submitted: 2/14/2003 2:29:09 PM

Modified: 2/14/2003 5:14:29 PM
Update

Rochelle

Centennial, Colorado
U.S.A.

It's been preached before

I must say the comments in your rebuttal were clear, concise and interesting. More so than any other rebuttal I've received.

But, I must remind you that as a former member of Amway, what you tell me is the same stuff I've heard before. We are not an MLM because....'we don't pressure to build downlines or recruit, we use these products ourselves, etc., etc.'

A referral program does not include an up or downline. It is a one-time fee paid for you bringing another into the organization to enjoy the benefits of the products. Quite simply though, if you are receiving commission from someone else's hard work and sales, it is a downline. A downline constitutes multi-level marketing.

Other MLMs also tout that 'you don't have to sell our products, but rather, use them for yourself.' Amway's products are excellent, not overly priced, biodegradable, etc. Their goal is to get you to love the product so you will tell others to use it and thereby have them join the club.

As for your mention of the warehouse club, Costco and Sam's don't have downlines and the requirements of membership are stated in writing with a required signature from you. Everything regarding the club and purchases is upfront and published as public information. A member is paying a yearly fee to buy in bulk for a discounted rate. Nothing more, nothing less.

In fact, Sam's sells their products to business owners and individuals. Neither receives a phone call reminding them of membership meetings.

You are entitled to your beliefs. If Melaluca and MOM are good for you. Great! Keeping going strong. But for the rest of us, we prefer to keep our eyes wide open and truly perform appropriate due diligence.

I don't charge people for the information I have about companies. It is free to everyone. Do what you will with it.

Employee

Submitted: 3/5/2003 4:05:48 PM

Modified: 3/5/2003 7:17:32 PM
Employee

Nicole

Denver, Colorado
U.S.A.

WOW!! I am so sorry to read these comments!

I have been a member of The MOM Team for 18mths now and LOVE everything about this Team. We do not have inventory in our homes, and we are not running around having parties and collecting money/delivering products.

Rochelle I have read your comments elsewhere~ and I am lead to believe if you put as much effort into building your business as you have 'announcing it as a scam' you would have been successful. You certainly have a lot of time on your hands!

To this day my family is healthier, both physically and financially. I work with the most amazing group of honest women. I have had so much support I have been able to replace my previous income and we now live as a dual-income family, as I am home with my little girl.

I am sorry you feel the need to put 'your word out' but with over 8000 members of The MOM Team~~ I guess we see something you didn't. AND
I am so glad we do:)

Best of luck to you in your further endevours!

ConsumerComment

Submitted: 5/5/2003 6:26:43 PM

Modified: 5/5/2003 11:47:24 PM
ConsumerComment

John

Seattle, Washington
U.S.A.

Prejudice of anything close to MLM

I have been reading the posts and the initial complaint. Personally, I think the original post is borderline slander.

It is a shame when a so-called 'watch-dog' uses a magnifying glass to find nearly related information to compare with obviously deceptive practices.

One thing is clear, there is a difference in how the Melaleuca Co. operates and shares the wealth... they don't require many of the practices that most other MLM's require, nor do they require the intense levels investments.

I appreciate any watch-dog consumer protection group, but I will call 'foul' when the group (or individual) cries 'wolf' when the wolf seen may merely be a sheep... In this case, the crier obviously needs glasses (or is severely paranoid and extremist). This so-called 'wolf' called Melaleuca doesn't fit the wolves criteria, except to have four legs (metaphorically speaking, of course)... it is merely a sheep being fitted by the crier for wolves clothing.

A closer examination will prove 'beyond the shadow of doubt' that this is good company, and great products. It is also a great opportunity for some supplimental income. They don't promise 'get rich' ploys, but they do promise results when you apply reasonable efforts of which they attempt to guide you through. This is a company that frowns on deceptive practices, and encourages honesty.

I encourage this... if you don't trust the representative, don't blame the company... go directly to the company and find out for yourself.

Thank you,

EmployeeInsider

Submitted: 5/17/2003 7:18:46 AM

Modified: 5/17/2003 11:18:31 PM
EmployeeInsider

Krysty

Corsicana, Texas
U.S.A.

The M.O.M. Team Rocks.

I just joined The M.O.M. Team two weeks ago, and so far I have not seen any kind of scam. It's a low start-up cost, better than any business (including MLM) start-up costs I've ever seen. Melaleuca is a great company with wonderful credentials and products. I love the fact that there is so much support within The M.O.M. Team. and that I get to buy products that are better, cheaper, and safer than the one's that I already use. We are a CDM (Consumer Direct Marketing) not an MLM. Just because you don't understand the company doesn't mean you have to go bashing our Team or Melaleuca. We dont 'recruit people'. We show them how to save money, make money, and live healthier lives. We love what we're doing and we believe in our cause. If you don't understand that, then that's your problem. And your loss.
And as for the ex-MOM Teamer, she didn't understand the company or the team, and she shouldn't have joined if she didn't. We don't 'worship' Melaleuca', we believe in Melaleuca and their products, and that's something you have to do if you want a successful business. You have no business if you don't believe that what you are doing will better the world.

And, by the way, we can mention the company name, just not in ads, because THAT is scamming.

Here, I'll prove it:
MELALEUCA MELALEUCA MELAKEUCA MELALEUCA MELALEUCA
The reason we don't email people with information is because we believe that phoning people or meeting them in person if they're close enough is more effective than playing tag e-mail with all the questions they are sure to have.

The 'drip list' is a contact list that we ask people if they would like to be on so that they can receive periodic updates about The MOM Team, and they can cancel that at ANY TIME!

We don't put links to our website on personal pages because that is spamming as well. If people do not personally request info, we should never give it to them.

Also, 'No' usually does mean 'Not right now'. If it's the right time for someone to do something, they'll do it even if you're marketing a company that sells chicken liver.

Third, (or is it fourth) I don't know about the 35 BP percentage thing, but I will ask my sponsor about it. I'm not going to refute something without evidence from a VALID source, unlike some people.

AND phone bills are a write-off, ask any other business what their phone bill runs and I bet it's not any less than $100/month.
Also, I have never said anyhting bad about anyone who couldn't afford the $29 enrollment fee, because I was one of those people myself. My sponsor offered to pay it for me! And I have never heard any other MOM Teamer say anything bad about me or any other person who couldnt afford the enrollment fee.
I have not paid a dime for advertising so far, and I have had two people already sign up through me, and have several others interested in signing up.

And another thing, are you mad at us because you THINK we are spamming message boards or because we DON'T spam message boards. I'm not understanding why you keep saying 'it's so hard to advertise with The MOM Team, and we spam meassge boards to get more people to sign up, blah blah blah', you oxymoron.

ConsumerComment

Submitted: 5/20/2003 3:17:52 PM

Modified: 5/20/2003 11:31:00 PM
ConsumerComment

Mike

Clayton, Ohio
U.S.A.

lets clear something up

ok i have a couple of short comments for this page.

1. Lets not tarnish all of melaleuca with the sometiems misguided practices of certain 'teams' or individuals. The fact of the matter is, meleleuca is a very honest company and is more then willing to give you any information you would like to know. It has a clean BBB record and their customer support is amazing.

2. Lets break down the phrase Multi-level marketing. It means in its most absic form, that you market to multiple levels. Meaning that you buy somethign and then re-sell it. With Melaleuca you dont buy anything to re-sell. If your customers want to buy something they buy it from the company, not you. Just becasue you get paid because of people below you doesnt meen it is multi-level marketing. This concept is hard for people to understand sometimes.

3. Take a look at alot of the people complaining about theses comapnies. If you ask them how much time they spent involved with them, you will often find that it was not very long, udually under 3 months. You will also find that those that were in them longer then 3 months and were still not making any money, werent working very hard. Dont forget folks just like any business, you have to work at it. Melaleuca is by no means a get rich quick scheme, and they tell you that flat out. So dont be fooled by the negative comments of quitters. Find out for your self what the company is all about.

ConsumerComment

Submitted: 5/24/2003 11:22:03 AM

Modified: 5/24/2003 11:17:42 PM
ConsumerComment

Mark

Sydney, Australia
Australia

Mikey, Mikey, Mikey... you make no sense.

Mike,

Why is Melaleuca so frightened of being called a MLM company?

Is it because saying 'This is not about Multi level Marketing' is such a great line to prospective recruits?
Catchy isn't it?

You say, and I quote: 'Lets break down the phrase Multi-level marketing. It means in its most absic [I think you mean basic] form, that you market to multiple levels. Meaning that you buy somethign [sic] and then re-sell it.'

'Multi level means that you market to multiple levels... that you buy something and then re-sell it' ???????
What a pathetic definition, Mike. Could you not come up with something better.

I'm sorry, I have to say it again, '... that you buy something and then re-sell it.' Oh, my god, you crack me up.
I suppose that means all retailers are MLMs???
They all buy stuff and then re-sell it.

You moron.

MLM is making MONEY from multiple levels. Just like you can in Melaleuca - you know, all those generations you try to recruit and then SELL them on your products and then SELL them on the opportunity.

Melaleuca is no different from any MLM; Amway, Herbalife, DS Max etc etc - they are all the same and offer no better or worse opportunity then any other business. You even support this claim yourself Mike. You say, and again I quote: 'Dont forget folks just like any business, you have to work at it.' Exactly, Just like ANY other business. No work, no money. So, why bother joining; and having your friends and family hate you and be embarrassed at how you constantly SELL SELL SELL your OPPORUNITY to every single person with whom you come in contact.

I am happy for you all to succeed, and I sincerely hope you do, but please do not insult my intelligence by saying something is not what it most assuredly is.

Wake up and smell the (horrid) tea tree oil.

ConsumerComment

Submitted: 5/24/2003 3:48:02 PM

Modified: 5/24/2003 11:30:45 PM
ConsumerComment

Tim

Grand Haven, Michigan
U.S.A.

No means 'not right now?'

I've been trying to stay away from Melaleuca conversations lately, but I feel the need to make a couple comments to Krysty. First, Melaleuca IS an MLM. CDM is one of many euphamisms for MLM. A few others are direct marketing, person to person marketing and matrix marketing. The upline/downline relationship that is characteristic of CDM et al is the fundamental principle behind MLM. Different companies may use different versions and different structures of MLM, but they are still MLMs. The distributive structure may not be pyramidal in all aspects, but the result is.

Next... I, and probably pretty much everyone else, do not agree with your statement that 'no usually means not right now.' If this statement is a part of your sales ethic, I suggest you say goodbye to all of your friends, and don't expect warm receptions at family gatherings!

MLMs deserve the close scrutiny that people like myself give them. The losers far outnumber the winners in the MLM industry, to a degree that cannot be explained away by individual apathy. Melaleuca, from my observations, is probably one of your better options if you want to go MLM. Each Mel report on this site is followed by a string of supporters, which speaks some good about the opportunity. My advice: ignore the hype, ignore everything that sounds like a canned response, and don't accpet the success stories as fact or as representative of the average. Do some independent research before you invest too much money. You may find that Mel is in fact a great opportunity for you. Just keep in mind that for most people it isn't.

ConsumerComment

Submitted: 5/24/2003 6:42:19 PM

Modified: 5/24/2003 11:32:16 PM
ConsumerComment

Linda

Buffalo, New York
U.S.A.

MLM - what it is not

After reading this report about Melaleuca and The M.O.M Team, I though it was important to make sure that others know what MLM really is. The following paragraph has been posted

2. Lets break down the phrase Multi-level marketing. It means in its most absic form, that you market to multiple levels. Meaning that you buy somethign and then re-sell it. With Melaleuca you dont buy anything to re-sell. If your customers want to buy something they buy it from the company, not you. Just becasue you get paid because of people below you doesnt meen it is multi-level marketing. This concept is hard for people to understand sometimes.

This is incorrect. MLM is a distribution method and also a commission structure. When commissions are paid on multiple levels it's considered MLM. Most of the MLM companies today ship direct to the customer. In addition, most MLM companies pay a retail profit plus a residual income.


This was also posted and I'd like to respond to each point.

MLM

- Most have break-a-ways (Take-a-ways)

Breakaways are highly misunderstood. When a person 'breaks away' it simply means that person has achieved a higher level of success. The sponsor is still paid a commission on sales.

- Low distributor reorder rates 5.45%

This is way off the mark. I'd love to see statistics to back this up. Distributors reorder when they make sales. Melaleuca folks are removed from the distributor records when they don't reorder so they are not counted. Let's be fair about this.

- People can lose money from investment cost of startup

Most MLM companies have inexpensive starter assortments. Heck, Avon's minimum kit is $10.00. This is something that is being told to Melaleuca folks that is not true at all.

- Compensation program doesn't disperse the income equitably

That is simply not true. The Direct Sales Association has awarded many companies for their compensation plans. Melaleuca belongs to the DSA.

- Very few get lifetime residuals

This is true because very few are willing to do the work it takes. The same is true of Melaleuca reps.

- Only a few who got in early on will succeed

That is crazy. If that were true, then after 18 years Melaleuca would no longer be a viable business. The 'early in' theory is meaningless. There is one company that has been in business for 135 years. People still make good money in this MLM company.

- Volume swings from promotionals

Um and the problem with extra sales is?

- Most of all income is based on commissions

Yes, and the income from Melaleuca is based on commissions of those enrolled. With most MLM's some income comes from the sale of products to customers outside the system plus commission from sales to those enrolled. So most MLM's have a dual income stream while Melaleuca folks must sign people up in order to earn an income. The average Director income is $1,511 per year. Directors must order 75 base points at a cost of approximately $100 per month for a profit before expenses of approximately $311 per year.

- High attrition and failure rate

The attrition and falure rate is no different in MLM that it is in Melaleuca's. Period - do the research instead of spouting junk.

- Business report is average

I would highly doubt that the person who wrote this ever saw a business report from another company. Most MLM business reports contain tons of detail and information

- Fear of loss is basis of motivation

This makes no sense at all. Fear of loss of what? Anyone working an MLM business is working - not worrying about loss. Motivation comes from within. Who would EVER start a business with fear as the motivation. This is just simply not true.

I've seen a lot of good comments and bad comments about Melaleuca and the M.O.M team. I personally have no experience with this company except that a friend gave me some hand lotion with the tea tree oil in it and I hated the scent. The bottom line is that Melaleuca is a good company just like Avon, Mary Kay, Tupperware, Discovery Toys, Watkins, etc. People on the mom team, should learn to respect others in their industry instead of just bashing with information that is not correct.

ConsumerComment

Submitted: 5/31/2003 10:33:37 AM

Modified: 5/31/2003 10:59:38 PM
ConsumerComment

Robin

Brentwood, California
U.S.A.

Melaleuca/M.O.M Team/Stayin' Home and Lovin it' All spin off's are a Rip Off

Check :
http://www.pyramidschemealert.org
Take the 'Evaluate your Home Business' quiz.

Can You Spell.....

P.Y.R.A.M.I.D. S.C.A.M??????????

This company needs to be shut down.
Talk about Dream Stealers!!
All those that agree, keep spreading the word!!
I formed my own yahoo group AFTERmoms.
We keep the threads going to alert others.
And at this point I could care less what any Melaleuca 'do gooders' says or thinks about me.Of course they don't want us out there telling the truth it hits them right in their pocket books!
I laugh, I have never seen so much blatant lying since The Stores On Line SCAM.
The founder of The M.O.M. Team said this herself
'the truth is, the truth hurts'
And The Melaleuca 'Truth' is they are laughing all the way to the bank.
Do your selves a favor and shop at the dollar store, you'll even get better quality!
Robin

ConsumerComment

Submitted: 6/3/2003 12:04:28 AM

Modified: 6/3/2003 9:47:53 PM
ConsumerComment

Michael

Forest Lake, Australia
Australia

Great products with an income opportunity

My wife and I were shown some amazing natural products that work better than the ones with toxic chemicals that we were using in our home. We could see the advantage of not hurting our children or the environment. So we decided to change our shopping habits and shop from a catalogue with our products delivered to our door. We have found these products to work out cheaper and better than the ones we used previously.

It cost us $49 to join $399 to buy a box of products $392 to purchase 8 kits. Then after using the products we told some people. Eight of those decided to use the products and I received $954 in the first month. We then told a few more people five decided to use the products and I helped one person to introduce eight people.We also spent another $212 because we love the products. My next cheque was $519.

Now if I continue to use a GREAT product and get rewarded for showing people thats good, isnt it? What the problem seems to be is some people lose sight of the GREAT products and expect to make a lot of money. Before judging Melaleuca try it, after all they do offer a 60 day empty bottle money back guarantee.

ConsumerSuggestion

Submitted: 6/6/2003 1:58:16 PM

Modified: 6/6/2003 10:34:03 PM
ConsumerSuggestion

William

Kansas City, Kansas
U.S.A.

Message to the masses

It is clear that there are some in here with absolutely no interest in accepting the truth about Melaleuca or for that matter MLM or Network Marketing. Statements like 'they should all be shut down!' 'they're all scams!' or any non-distinctive grouping of companies as if they are all from the same mold and run by the same 'snakes' should be given about as much respect as the liner for the litter box is by the cat's that use them.

There are some people who have decided that their mission in life is to bring others down to their level of disgust with life issues - they says the company is a scam - you say I'm healthy - they get more determined to ignore what you say and throw more mud no matter the level of truth or factual basis - they are simply there to bring down others.

This is not intended to upset people - though I've little doubt it will - but this is unfortunately the simple truth. In Nirvana - this would not be the case - in reality we have a different story.

I can say that I've been totally satisfied for 10 years as a customer with Melaleuca and someone who knows nothing about the company will quote a disgruntled human beings opinion piece on MLM companies to try to shadow the experience I have and make it seem as if I'm simply misguided and mistaken or even brain-washed - how arrogant and self-absorbed is that logic?

To the Melaleuca customers and marketing executives who respond in here - I'd take a step back before you give these individuals exactly what they hunger for - the attention of someone exhibiting their frustration at the attack on Melaleuca contrary to your experience and understanding. The fact is if people weren't taking shots at Melaleuca you'd have to wonder if they were doing something right - that they are being attacked is proof positive that others are worried about the effect Melaleuca will have on our society - health, wellness, understanding of toxic products and alternative health options.

Someone once said more people have been harmed by MLM's or companies like Melaleuca than by doctors - REALITY CHECK - every year 250,000 people DIE from the actions and practices of doctors (any doubt visit www.mercola.com and follow the link to a Journal of the American Medical Association piece) - I doubt anyone could conclusively prove that Melaleuca has been responsible for one death or that there have been many deaths from someone believing that they could be succesful in MLM or Network Marketing.

In Health and In Truth,
William Burke

ConsumerComment

Submitted: 6/27/2003 11:36:30 AM

Modified: 6/27/2003 11:47:01 PM
ConsumerComment

Jaime

St. Paul, Minnesota
U.S.A.

Just some facts

First of all, there is nothing wrong or illegal with MLM. MLM's are not pyramid schemes, which ARE illegal.

One of the most successful and wonderful MLM's, in my opinion, is Mary Kay. Mary Kay Ash was a leader in this industry and helped thousands of women to earn a nice income from home.

That being said...it is splitting hairs saying Melaleuca is not an MLM. I am with Melaleuca and it has many MLM charecteristics, and a few that are different from the typical MLM. I think the biggest difference is that Melaleuca Reps do not have to sell products directly to anyone. They simply REFER people to the company and help them to SET UP their wholesale account. It is no different that taking a friend over to Sams Club and helping them set up a membership there. Technically, once a person is enrolled as a Preferred Customer of Melaleuca, the enroller never has to do anything ever again. Just like once a friend has become a member of Sams Club, you never have to help them again either. Only, with Melaleuca you continue to make commissions and other bonuses on these people (hint...to have a successful business, it's a good idea to help your team, but it is not required).

Depending on who's definition of MLM, Melaleuca may or may not be considered MLM. According to the BBB, Melaleuca is not an MLM. But, they sure are close, if you ask me.

My suggestion if you are reading this deciding whether or not to join Melaleuca is this: if you are joining as a customer only, contact the BBB and see if Melaleuca has a clean report. I would trust what the BBB has to say before I would trust any scam website. Then, I would go ahead and try the products. You can cancel and get your money back (membership fee within 4 months, products empty bottle within two months). Just be sure, as with anything, you read the aggreement and take the proper steps (mailing a letter) if you want to cancel.

If you want to join Melaleuca as a business builder, then get to know your team, or 'upline' very well BEFORE you join. Once you join, you cannot change teams (or, it is very complicated). Be sure your enroller has given you the name, phone number and email of AT LEAST 7 people, because that is how many will make money off of your efforts. This is your support team and you have to have a GOOD one in order to succeed. Also, be sure there is a firm training program in place and be sure it's self paced. You should NEVER have to present info on Melaleuca yourself, so be sure that on your team you will ALWAYS have help presenting the information. If your team does not offer all of this, then look for another team to join. And again, read the forms you are signing because if for some reason you end up not enjoying your team experience or Melaleuca you are always free to leave.

EmployeeInsider

Submitted: 6/29/2003 7:27:33 AM

Modified: 6/29/2003 11:14:48 PM
EmployeeInsider

Robin

Brentwood, California
U.S.A.

Melaleuca LIES, AND IT IS MLM and A PyRAMID SCHEME...PERIOD!!!

There are so many RED FLGS to watch out for with company, it's a wonder ANYONE would consider it.
With the exception of those in the Top positions who are reaping in ALL the profit.
THE ONLY reason they 'CLAIM' they are NOT MLM is to get you interested.

Most people who join an MLM company are fully aware of what MLM is.

The Melaleuca tick is....HOW DO WE APPEAR DIFFERENT TO GAIN ENROLLMENTS?????
You see, it doesn't matter if you join for 30 days or 300, SOMEONE IS making money.

They are a REVOLVING DOOR...people come and go, SO FAST it would make you head spin.

While you are still 'trying ' to follow their 'PROVEN' mentoring program and make hundreds.
what you are actually doing is:

Paying for THEIR ADVERTISING
BUYING OVERPRICED MEDIOCRE PRODUCTS
HAVING THE WOOL PULLED OVER YOUR EYES

OH YES,I forgot, 'the money back guarantee'
That's the sucker catch.
'how can you lose?????'

Believe me, YOU WILL
READ THE BUSINESS REPORTBY THE TIME YOU FIND OUT, you will ahve been in a month or two, but you'll still try.
You will probably use this logic
'if they can make it, then so can I'

NOT!!!

There is a great word that fully describes The Melaleuca Liars that would have you believe otherwise.

*********LEMMINGS*****************
You Have Been Warned, it's ALL TRUE

ConsumerSuggestion

Submitted: 7/6/2003 10:13:55 PM

Modified: 7/6/2003 11:51:05 PM
ConsumerSuggestion

Sherry

Front Royal, Virginia
U.S.A.

Due Diligence is in order...always!

I am a Network Marketer. I have been for years and have been involved in a few companies. I have had some success with some, no success with others. However, each failure and success can be attributed to ME...not my upline, not a support team, not the company. I know many Mela reps and NONE of them deserve to be bashed in this fashion. Like anyone else, they are trying to improve their lives. I think a bit of due diligence is in order here.

Why would anyone spend over $1000 if they are not making any money? Due diligence would require that you set a budget when working a home business and stick to it. Earning money from your business and then investing it back into your business is the best plan and one that savvy networkers know how to do. Blaming it on phone bills is silly. There are many unlimited calling plans and low rate plans available. When you dial a number, don't you know that it is long distance and you will be charged for it? A little common sense could have prevented anyone from losing that kind of money.

Melaleuca is network marketing. It is WORK. You need to talk to many people. You need to find customers, not just run out and recruit. You can build a very lucrative business with Melaleuca (or any legitimate company) from your customers and their referrals.

Reading the negative comments in this post is sickening and disturbing. This type of bashing is childish and, if anything, shows immature people who jumped into a business without any type of realistic plan...spending money doesn't guarantee success. The term 'networking' is lost on people such as this. Networking is all about taking the TIME to build relationships...that is what you need to do to be successful in network marketing. Bitter, angry people CANNOT be successful in networking. Not with ANY company. People can sense that type of personality and it doesn't exactly attract others to your cause.

I do believe in network marketing and know that Melaleuca is an upstanding company. Wasting time and energy bashing opportunities YOU failed at is not only unprofessional, but a reflection of the type of person you are...and the reflection isn't very attractive.

One more suggestion! Here is a great book! The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey. Read it and work on those 'character ethics' and on 'paradigm shifts'.

ConsumerComment

Submitted: 10/9/2003 1:45:10 AM

Modified: 10/9/2003 11:28:46 PM
ConsumerComment

Andy

Denver, Colorado
U.S.A.

Another Take on Melaleuca

My wife and I enrolled as Melaleuca Preferred Customers in late May of this year. Our experience with the products and the Company has been wonderful.

The products are free of toxins and caustic ingredients which can literally poison the home environment, unlike the store brands which depend on such ingredients for product performance. Some national store brand cleaning products actually contain ingredients listed as 'pesticides' by the US Government, though you won't find it on the labels.

We have found that the Melaleuca products perform as well or better than the national store brands we had been using and trusting for many years. We started with the 'Career Pack' which contains 70 of the more than 300 products available from Melaleuca.

My wife noticed an immediate difference when we started using the products... she felt better!

We liked these products so well that we decided to convert our home totally to Melaleuca products, and threw out all of the store brand cleaning and personal care products containing harmful ingredients.

We order our products directly from the company each month and they are delivered to our door via UPS. We did return some products because we received the wrong product. We simply called the company and told them the problem, returned the product we received in error, and were sent the product we wanted... no pain, no strain!

To fairly compare prices between Melaleuca products and the store brands it is necessary to compare the price per use, rather than the price per container. When the price is compared in this manner, Melaleuca products are usually less expensive than the store brands. Even if this were not true we would continue using Melaleuca products because they are safer, healthier products. We plan on using these products from now on!

Our personal experience belies the 'overpriced mediocre products' statement (without any justification included for the statement) in a previous rebuttal. The 'revolving door' statement in the same message is false as well, since the company has statistics which show a