Report: Whirlpool
Category: Appliances
Whirlpool ripoff OUTRAGEOUS Calypso Washing machine RUST! leaks! Every part must be replaced! Benton Harbor Michigan
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Whirlpool
Fax:
Benton Harbor, Michigan, 49022
U.S.A.
Submitted: 12/4/2003 9:34:26 AM
Modified: 12/4/2003 9:34:00 AM
Deanne
Isle of Palms, South Carolina2 years ago I bought the new Calypso washing machine because I thought it was the best washing machine I had ever seen and I thought Whirlpool meant high quality and good service.
Today I paid a tech person they recommended $59.00 to tell me that every single part/component of this basically brand new machine would need replacing due to a leak (which he couldn't actually track down) which caused everything to rust (we're talking alot of rust).
We called Whirlpool and were told that because the machine is more than 1 year old all they could do is to pay for parts. The estimate for the parts at this time are over $1000.00. I still need to pay labor which will be extensive since the entire machine needs to be rebuilt. The tech is estimating 2 men at 5 hours each (10 total hours labor that I have to pay!).
Mind you, I 'only' paid $1000.00 for this machine new two years ago. This whole situation tops my list of outrageous and I will never buy another 'high quality' product from Whirlpool again (even though my husband seems impressed that they will pay for parts)...
Deanne
Isle of Palms, South Carolina
U.S.A.
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