Report: #1393015

Complaint Review: Risk Free Merchant

  • Submitted: Tue, August 15, 2017
  • Updated: Tue, August 15, 2017
  • Reported By: Cascadia Vape — Seattle Washington USA
  • Risk Free Merchant

    Internet
    USA

Risk Free Merchant Todd Fins Deceptive pricing and nonexistent customer service (once they get paid). San Fernando Valley California

*Author of original report: Report Update

Show customers why they should trust your business over your competitors...

This company has very deceptive pricing policies, claiming they will make a small loan to set up service and not making it clear they will expect an immediate $300 repayment for the "loan". As for the "service" they provide, they connect you to 3rd party processors such as eDebit Direct who do most of the work trying to set up the site for e-check processing, but in the case that it is not compatable with your website, they refer you back to Risk Free Merchant who provide no help whatsoever even after numerous requests. The Managing Member of Risk Free Merchant I spoke to, Todd Fins seemed to have very little recollection of past conversations, seemed confused about which services were previously discussed and was very erratic about returning calls. Never try to do business with these people!

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This report was posted on Ripoff Report on 08/15/2017 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/risk-free-merchant/internet/risk-free-merchant-todd-fins-deceptive-pricing-and-nonexistent-customer-service-once-the-1393015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
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#1 Author of original report

Report Update

AUTHOR: - ()

Today (8/15/17) Todd gave a full $300 reimbursement. Though not happy with the previous customer service I am satisfied with the resolution.

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