Riviera Pools Riviera Pools of Tampa Cannot get the job done Tampa Florida

I signed a contract with Riviera on April 22nd.They broke ground on the pool the first of June. It is November 1 and my pool is incomplete (though it does have water in it), surface needs to be redone, pavers replaced, tile replaced, wrong jets installed, clean up isn't finished, heater is sitting non functional and they will keep telling me next week next week. They are big on talk but they can not deliver. I have had to ride them through the entire process and I attempted to fire them twice. Be warned breaking a Pool contract is very hard and I only found 1 company of nearly 20 I contacted that was willing to finish the work. Whatever company you sign with you are stuck with. I was given the personal word of Bill, the owner, that the pool would be completed October 1; It is now November 1 and the pool is still not done. They will make big promises to get all of your money but fail to deliver. I actually have a small amount owed to me that I can not get back. The total cost of my pool was $76,000 (64000 Pool 12000 enclosure). Read reviews and trust what they say. You may get lucky and be one of the few that get what they paid for, but are you willing to take that risk? I am taking the legal route to recoup and be made whole. I now have an over priced, non-functioning Pool with 0 warranty. Thanks Riviera A+++ (Sarcasm). I do want to point out the water guy Scott and the tile guy Eddie are top notch. They do genuinely care and tried their best to make up for all the other failures along the way. Unfortunately the hammer has to come from the top.