Report: #1172439

Complaint Review: RMG SYSTMS

  • Submitted: Tue, August 26, 2014
  • Updated: Tue, August 26, 2014
  • Reported By: Tam — harrisburg Arkansas

    EDEN PRAIRIE, Minnesota

RMG SYSTMS Random charge appeared on my credit report EDEN PRAIRIE Minnesota

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I checked my credit score to find RMG SYSTMS listed as a charge in collections. I called the number listed with their information and was told that it was a collection for a CD club (order 10 or something, subscribe and get monthly cds). I believe he mentioned Columbia House being the club. I told him I'd never ordered anything like that, I do not do cd clubs (or any clubs for that matter). Also I do not have a credit/debit card so it'd be hard to put down those numbers to be used to order. He asked if I lived at my current address, I told him yes. He said he would happily remove this from my credit score but it would cost me an additional fee, that had to be paid today. I told him I understood he was trying to collect what he thought was a debt owed, but again, I had not ordered anything. He told me at that point that it was years ago (though suspiciously I've received no cds and no letters in the mail regarding this since, I believe, 2010) and perhaps I'd forgotten. [continued below]....

..... I said no, it would be rather impossible to order a subscription when I have no credit or debit card, and it would be a bit silly of me to pay for items I had never received. Could I please have the number to the company that was filing this charge. He then told me that he had all the information there so there was no need for that. I said that there was, because I had not purchased anything and I would need to know what method was used to make the purchase in my name to start with. He again repeated that he had the information and I could pay or not, it was my choice and I could let him know how that worked out for me. I replied "wow... well, I can see you have quite the unreceptive attitude." I told him again it was absolutely silly of me to make a payment to a company, any company, which I did not purchase items from and I was a bit surprised he was not more professional and friendly in his attempts to help. He then told me that he hears the same "old song and dance every day, 'I didn't order that!', and that everyone says so." I told him that I understood that, of course people deny buying things, but the very fact that I was being patient, and calm, and not yelling or arguing or being in any way rude would have, I thought, at least entitled me to be treated professionally. That all I wanted to discover is how the charges were made, which he could not tell me, so I would need to contact the company to discover that, but that since he was set upon acting in such a manner I would, as he said, take my chances and let that know how it worked out for me.

It's a debt of $136. That's hardly enough to lose sleep over, but it is an invalid debt. I don't purchase cds any longer, I haven't since they started being available online and I got internet in 2000. So, no, I am absolutely sure I did not under any circumstances purchase cds. Nor did anyone else in my home since I'm single. I've never received cds at my home. I buy them from itunes, same as pretty well everyone else in the US these days.

The fact that they could not tell me how any payment was made, they could not give me any details of what was actually purchased (just "cds") and that they wanted me to immediately make a payment to them over the phone was all incredibly suspicous.

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This report was posted on Ripoff Report on 08/26/2014 12:36 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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