• Report: #780735
Complaint Review:

Road Runner Sports

  • Submitted: Sat, September 24, 2011
  • Updated: Sat, September 24, 2011

  • Reported By: Michele — Derry New Hampshire United States of America
Road Runner Sports
5549 Copley Drive San Diego, California United States of America

Road Runner Sports Fraudulent charge San Diego, California

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I purchased running shoes from Road Runner Sports in 2010 with a VIP membership. The VIP membership was coming up for renewal and I was concerned that they had set me up with automatic renewal, even though I never requested it. I called 3 weeks before the renewal date to make sure I didn't have automatic renewal and to cancel it. I was informed that I was set up for automatic renewal at the end of August so I told the woman I wanted to cancel it and I would not be renewing my VIP membership. She assured me that it was canceled and that I would not be charged. Luckily I check my credit cards online frequently and saw that they did in fact charge me yesterday. I will be calling them to reverse the charge immediately and dispute the charge with my credit card company. I have used National Running Center off and on for years and they have never charged me after I canceled with them. Stay away from Road Runner Sports or use a one time credit card number.

This report was posted on Ripoff Report on 09/24/2011 04:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/road-runner-sports/san-diego-california-92111/road-runner-sports-fraudulent-charge-san-diego-california-780735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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