• Report: #969754
Complaint Review:

Roaman's Clothing Company

  • Submitted: Thu, November 15, 2012
  • Updated: Thu, November 15, 2012

  • Reported By: cece32211 — United States of America
Roaman's Clothing Company
2300 Southeastern Ave Internet United States of America

Roaman's Clothing Company One Stop Plus.com Clothing, shoes, accessories, Internet

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I orderd a product from them  (boots) that came to 30.00 and paid 10.00 for shipping.  The UPS driver attempted my first delivery (something I NEVER have a problem with in RE to getting packages) and that the only way I could get the package was to go to the UPS store.

I am not able to come to UPS so I called Roaman's.  I spoke with Ruth in customer service and she told me that if I refuse shipping, they will cancel the order but will not reimburse me for the shipping.  I explained to her that the package was never in my possession. 

I then asked if the package could be redirected to my job and she said, "my company would be responsbile for the $15 if we do that.  I siad well I cannot get my package at the UPs store (hence my shopping online) and said that they will will not pay for it and it can take up to 2 weeks for me to get my refund for the product order, minue the shipping.  I think this is a rip off and poor business practices.

This report was posted on Ripoff Report on 11/15/2012 01:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/roamans-clothing-company/internet/roamans-clothing-company-one-stop-pluscom-clothing-shoes-accessories-internet-969754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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