• Report: #977026
Complaint Review:

Robert Christopher Yacht Sales

  • Submitted: Sun, December 02, 2012
  • Updated: Sun, December 02, 2012

  • Reported By: George — Long Island New York United States of America
Robert Christopher Yacht Sales
425 Fairfield Avenue Stamford, Connecticut United States of America

Robert Christopher Yacht Sales RCYS Boat deposit not fully returned Stamford, Connecticut

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Be very careful about purchasing a boat brokered by RCYS.  If you decide to not buy the boat after paying the deposit due to an unfavorable marine survey, be prepared for a protracted ordeal for obtaining a refund.  

Do NOT wire the required 10% deposit as per their request (as I did).  If you really feel compelled to buy a boat from RCYS, use a credit card instead as this will give you a bit more leverage.

Despite promises by Robert Milano, the CEO, it took months of repeated e-mail requests to obtain only $2000 of a $4350 deposit.  A letter to Mr. Milano by the BoatUS Consumer Protection Bureau on my behalf (as a member of BoatUS) yielded an additional $400.  After 8 months I am still owed $1950.

RCYS has the appearances of a questionable operation or a business in serious financial trouble.  You can never, ever get anyone to answer the phone, and they do not return calls.  Their address is a mail drop off location, not an actual office.  

Industry professional organization YBAA (Yacht Brokers Association of America) does not show RCYS to be a member, nor do any of the sales staff show as being listed as being a Certified Professional Yacht Broker on the CPYB website.

A person reviewing brokered boats for sale in YACHTWORLD should look carefully at who the listing broker is and seriously consider looking elsewhere (as I eventually did) if the boat is listed with Robert Christopher Yacht Sales.   

If you are a person selling a boat, think twice aboat who you are using for your broker.  Use a reputable dealer or you might find yourself involved in a broker caused dispute (and who needs that type of grief).      

This report was posted on Ripoff Report on 12/02/2012 06:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/robert-christopher-yacht-sales/stamford-connecticut-06902/robert-christopher-yacht-sales-rcys-boat-deposit-not-fully-returned-stamford-connecticut-977026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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