• Report: #117085
Complaint Review:

Robert Genil - Scales & Tails International - Yong Suk Pak Gentil

  • Submitted: Wed, November 10, 2004
  • Updated: Fri, December 07, 2007

  • Reported By:Danville Indiana
Robert Genil - Scales & Tails International - Yong Suk Pak Gentil
1941 Linda Ave., Ormond Beach, FL/115 Myrtle Ln., Daytona Beach, FL Ormond Beach, Florida U.S.A.

Robert Genil, Scales & Tails International, Yong Suk Pak Gentil, on puppyfind.com rip-off! Sick Chihuahua shipped with hydrocephalus from Florida! Ormond Beach Florida

*Consumer Comment: Concern of Puppy

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I found a puppy on puppyfind.com with the title Little Bit. Cute name uh? With an even cuter puppy!! I called 904.688.0391 and asked if the little guy is still available. The guy who answered stated that his name was Joe but later I found out his name in Rob/Robert Gentil. He said that he was selling the dog for his sister and yes the dog is still available. He was $1,250!!!

So I started asking questions. The guy said that he weighs 6 ozs and 8 weeks old!! (on eht ehealth certificate it stated that his b-day is 08.19.04, just another lie) I know that is small in my head but there was no way to really tell how small he was in a picture. I asked him to send me pics of his parents and a pic of someone holding the puppy so I could get a better feel for his size. He said I can but by the time I send them to you the dog will already be sold. He said that he had a guy in Hong Kong that really wanted to buy him. (no pressure at all *sarcastically stated*)

I asked the guy if I could put a deposit down on the dog. He said that he would need payment in full to hold the dog. So I called my grandma and she sent him money that night through western union. He was very pushy. So pushy that I almost forgot that I was getting a puppy. All I knew was that he kept on telling me that he is avoided the guy in Hong Kongs calls and that I need to act fast! I felt suspicious but I shrugged it off. He also talked a lot! He knows a lot of nothing!! He said when would you like your puppy shipped? Tomorrow?

I did not like the shipping arrangment. I kept thinking that if he really is that small then he will never make it on a plane. I told him I would much rather drive to come pick him up. He did not like that idea at all and said that they would not be willing to meet me 1/2 way or anything. He PROMISED the puppy will be fine. The puppy was ready to be shipped and I called Delta to find out the flight information and they said that the puppy will need to be paid for at the time of arrival. I was confused. I thought the final amount paid $1481.95 included shipping.

I called "Joe" and he said that on every e-mail that he sent to me it stated that shipping is about $150. He is right, it did state that but I still was under the impression that the shipping was included. He yelled at me a great deal and told me that he had reservations about me. For 20 minutes he yelled at me. I cried and cried and cried. At that point I was not sure if the puppt was even going to get on the plane. Well he did. He arrived. Very healthy and hungry. At least that is the way that it appeared. That night after checking him over I found that his "soft spot" open fontanelle was HUGE. About the size of a half dollar. I what that usually means...water on the brain.

Unfortunately I was right. "Joe" guarenteed this dog for congenial or heriditary defects. Water on the brain is congenial. Well guess what he is not returning my phone calls!! Of course. This puppy is still alive and kicking my his chances of making is are slim to none. The life expectancy is no more that 6 months. He is a sweet heart. I love him to peices and to think that he is going to pass breaks my heart! BE CAREFUL GUYS!! I am the crazy one that researchs the grocery store that I shop at and look what happened to me. I just can not believe it. Not sure if anyone knows but water on the brain cause brain damage.

In extreme cases they will start to have seizures and walk in circles. He is not showing those signs yet but he has had an ultrasound and it was confirmed that water is on his brain. Once he starts showing sign he will need to be put down as the only other option is a shunt and that will be over $9,000! Steriods is an option for a lot of dogs but not when they are this small. Oh yeah, I also found out through much research that there used to be a pet store located at the address that was tied to one of the numbers that he gave me.

All of the pictures of the past puppies on the web site are in a pet store setting. This could be a puppy mill or broker. I am terribly sorry that this is so long. Please e-mail me if you have any questions. I would be more than happy to offer assistance to you.

Danville, Indiana

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 11/10/2004 11:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/robert-genil-scales-tails-international-yong-suk-pak-gentil/ormond-beach-florida-32114/robert-genil-scales-tails-international-yong-suk-pak-gentil-on-puppyfindcom-rip-off-117085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Concern of Puppy

AUTHOR: Kristi - (U.S.A.)

Dear Reannon,
I just came across your letter. This is a first time for me writing on this site. Your letter broke my heart. Several years have past since you posted but I hope the time you spent with your puppy was so meaningful.
I am a small dog breeder and it bothers me that here are so many unethical breeders who are in it for the money and not for the love of the dog.
God bless you , Kristi
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