• Report: #228255
Complaint Review:

Robert Ironside - Bob Ironside

  • Submitted: Tue, January 02, 2007
  • Updated: Tue, March 20, 2007

  • Reported By:Huntington West Virginia
Robert Ironside - Bob Ironside
10A Victoria Ave Peterborough, Ontario Canada

Robert Ironside - Bob Ironside Damaged my guitar ripped me off did not provide services I paid for committed fraud! Peterborough Ontario

*UPDATE Employee: This is False & Abominadible

*Author of original report: Robert Ironside Bob Ironside Guitar Carver

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I made the mistake of paying Bob Ironside AKA Robert Ironside to build and carve a custom guitar for me. He was advertising his services on MySpace. He recently had that MySpace account deleted, but he has a new one back up now. So I am writing this to warn everyone NOT to ever do business with him!

He did NOT provide ALL of the services I instructed him to do! I paid him $1,500 to carve my guitar, and I paid him a additional $200 to install the hardware, dress the frets, drill the holes, install the nut and set it up etc.

First of all he admitted to me in a email that the guitar was knocked off his table and was damaged when it fell to the floor. He admitted that to me, and I have that email as evidence.

He said he fixed the guitar, but he lied! When I got the guitar it was very badly damaged, the back and side edges had numerous black markings, scratches, dents, indentaions in the wood and chips, and blemishes to the finish.

He did NOT properly have the guitar insured with UPS when he shipped it! I instructed him to insure it for $3,500, I have that email saved as evidence as well. He only had it insured for $200!

I instructed him to ship it OVERNIGHT using MY UPS account I had set up for the sole purpose of this.He shipped it GROUND using HIS UPS accuont! He did all of those things and he continues to LIE about them all!!!

He has not even bothered contacting UPS! I called UPS and the management there confirmed with me that Bob is in fact telling me lies!

When I called Bob Ironside on the phone to confront him with these lies that UPS caught him in, he hung up on me in mid sentence!

When I asked Bob Ironside to give me a partial refund to pay for the damages that he caused he refused! Not only did he refuse, but he put up a Blog on MySpace where he then went on to Slander me and make up lies!

I asked Bob Ironside to do the RIGHT thing and to pay for his mistakes and wrong doings by giving me a partial refund of the $1,700 I paid him and he refused, and he is actually accussing me of trying to blackmail and extort money from him now!!! Since when did asking for a just refund ever become blackmail and extortion???

Not only did Bob damage the body of my guitar, but he also broke the tuner on my guitar! I've already had to pay $46 to get a new tuner out of my own pocket for the guitar! Then I will have to pay someone here to repair all of his other damage to the guitar! Bob Ironside wrote me in a email telling me that he thinks it will cost at least $500 to repair the damage!

Bob Ironside also did a poor job packing the guitar! He did not pack it securely as he was instructed! In fact he stole the blankets I sent him to use to pack it with!

Bob also did not set the guitar up with the correct strings, the action was not properly set up, the frets were not dressed, polished, leveled and crowned, the nut was not correctly filed for the gauge strings I use.

I also have emails where Bob Ironside has admitted to NOT having a business license and also admitting to the fact that he has NOT been paying any taxes on this income he's making carving guitars to the Canada Revenue Service!

Since Bob Ironside would not communicate to me through email or over the phone in a attempt to come up with a resolution to this problem, I had no other choice than to take pictures of the damage, take videos of the damage, and put them up on a website so EVERYONE can see what they will get if they make the mistake of doing business with Bob Ironside!

You can go to the site I set up and look at the pictures and watch the two videos I made showing the damage here at this web address:


Huntington, West Virginia

This report was posted on Ripoff Report on 01/02/2007 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/robert-ironside-bob-ironside/peterborough-ontario-k9h4v7/robert-ironside-bob-ironside-damaged-my-guitar-ripped-me-off-did-not-provide-services-i-228255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

This is False & Abominadible

AUTHOR: Kathy - (Canada)

To begin with, Bob was solicited by Romeo and received 300 emails before he began the work for him which was exemplary. I know, I helped Bob & his sister pack the guitar which was perfect, safely and tightly packed.

Romeo insisted on using a keyboard case that he shipped and sent with a less than sanitary blanket. Needless to say that blanket was thrown out.

Bob is Disabled and chronically ill. He carves to remain productive and is attempting to make a new life for himself. It is difficult enough when predators like this Romeo Rose AKA Larramie Busby, hunt down and harass people.

Allow me to Explain,

Bob received a fake UPS account number from Romeo and ended up paying for the shipping.

UPS filled out the packing slip as the driver showed up without the slip and Bob called to make sure his instructions were carried out [which they weren't]. This is not uncommon at Christmas time in Peterborough at least [and judging from complaints on the web, UPS has had it's share of mess ups].

If Romeo has a problem it is with UPS as do a seemingly endless amount of folk.

After receiving this guitar, Romeo posted slander videos and put up a .com site in Bob's name before Bob was even aware of any problem whatsoever.

He then tried to blackmail Bob for 500 dollars to take down the site and the videos. When Bob refused to do this he then upped the amount to 1000 dollars and continued his attacks.

He spammed Myspace and had Bob's page and 4600 or so contacts/Friends deleted. He also spammed all of bob's contacts and was later relieved of several sites he used to do this from. He has since used several sites to spam dubious DVD's and Videos to many of Bob's present contacts.

We've also had contact with others who have been threatened, .com'd and bullied by this guy. He's also taken one person's credit information and posted it at one time [we're told that he got this as he is a part time bill collector].

A few of these people include a professional comedian, people to do with the SRV Ride charity organization and friends of Bob.

Clearly this fellow is unbalanced and uses the net to intimidate and harass innocent folk or to even blackmail people.

He's also posted edited versions of private email conversations and posted UPS letterhead of the packing slip on the slander site he'd put up to harass Bob [which has since been taken down].

Romeo sent spam to Bob's children, myself and even his nieces and nephews inferring sexual perversion, death threats and horrible threats concerning the grave of Bob's deceased father and his actor Brother.

Romeo was reported to the FBI with ICS forms and his local sheriff concerning his horrible behavior and unbalanced approach to dealing with his problem.

Bob has a vendors permit in this country but is NOT soliciting people at this time for business purposes, nor was he before. What little money that has been made has been differed to a couple of friends to do work on my Mother inlaw's Cottage.

Romeo is a known cyber bully and has attacked several people on the web. One needs only to do a search on his name to find that out.

If anybody wants to view Bob's work, I suggest you go to his current myspace page. He is currently working on a guitar for Pat Savage and it is donated purely for the hope of generating enough positive publicity so that Bob can make a productive living instead of being dependent on his meager disability earnings.

I am surprised you allowed him to post Bob's personal information in this manner without first checking into what this man does on the net first.

However, we are not ashamed of Bob's work, we think it speaks for itself in spite of this obvious internet Troll!

Thank You


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#2 Author of original report

Robert Ironside Bob Ironside Guitar Carver

AUTHOR: Romeo - (U.S.A.)

I also want to say that not only has Bob Ironside committed Slander and Libel against me all over the internet, but he has also been caught giving out my personal information such as my phone number, address, and my UPS account number to everyone he knows in a attempt to intimidate me. This is the kind of abuse yuo can expect to recieve when you do any kind of business with Carver Bob Ironside.

I also want to point out that the damage of the guitar was NOT done by UPS, the box it arrived in was in excellent condition.

again, go to the web page I put up about this and read more information about this incident as well as watching the two videos I put up and the pictures, can all be seen here:

(( link deleted by ROR))
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