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Report: #679254

Complaint Review: Roblox - Internet

  • Submitted:
  • Updated:
  • Reported By: Jennifer Enochs — montgomery Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Roblox Internet United States of America

Roblox roblox.com Charged for two Builders clubs at once, No support then deleted account! Internet

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We switched from turbo builders club to outragous, how ever they still charged us for both! after several times trying to contact them both by email and phone i was forced to contact my bank and have the extra 11.95 turbo charged disclined from there on out, not counting the months back i was twice charged, but i explained to the bank wellsfargo that it was not the 19.95 outragous account and they left this on.
However Roblox still never contacted me but did delete he is account and all the items bought during the years as well as work put into it and didnt refund the hundreds of dollars put into the account!
i have called and emailed once again! and no reply! i am having someone locate the owners name, phone and address so that i can post it online everywhere so someone else is not taken avantage of like we were, and have to go through what me and my son are going through, im sure my son isnt the only disabled lonely child on roblox.

I will update this in a few days with all the contact info hidden from the public for the roblox hosts and owners. As seen through Rip Off Report this seems to be a common occerance!

My son used Roblox for years, he worked every day on his account and is also disabled so dose not have friends to go play with therefore spending tons of time on the account.
We switched from turbo builders club to outrageous, how ever they still charged us for both! after several times trying to contact them both by email and phone i was forced to contact my bank and have the extra 11.95 turbo charged declined from there on out, not counting the months back i was twice charged, but i explained to the bank wellsfargo that it was not the 19.95 outrageous account and they left this on.
However Roblox still never contacted me but did delete he is account and all the items bought during the years as well as work put into it and didn't refund the hundreds of dollars put into the account!
i have called and emailed once again! and no reply! i am having someone locate the owners name, phone and address so that i can post it online everywhere so someone else is not taken advantage of like we were, and have to go through what me and my son are going through, I'm sure my son isn't the only disabled lonely child on roblox.

I will update this in a few days with all the contact info hidden from the public for the roblox hosts and owners. As seen through Rip Off Report this seems to be a common occurrence!

This report was posted on Ripoff Report on 01/05/2011 07:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/roblox/internet/roblox-robloxcom-charged-for-two-builders-clubs-at-once-no-support-then-deleted-account-679254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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