Report: #1404606

Complaint Review: rocket iaq

  • Submitted: Fri, October 06, 2017
  • Updated: Fri, October 06, 2017
  • Reported By: Jesse — Austin Texas USA
  • rocket iaq

    Internet
    USA

rocket iaq didnt ship item, didn't issue refund Internet

Show customers why they should trust your business over your competitors...

I ordered an air compressor from RocketIAQ. It was supposed to ship promptly. When several days went by with no shipping confirmation email, I grew concerned. I emailed to ask when the item would ship. The automatic response was the only reply I received. Also, in the automatic response, it mentioned that if I wanted to cancel the order they would oblige, and I thought, "hmm, that's odd that they would assume anyone emailing them is considering canceling an order!" A few more days went by, no response to my inquiry, no shipping confirmation. So, I cancelled the order. They wrote to say it had been canceled and to expect the money to post back to my account in 2-7 days. Now it's 9 days later and I'm fed up with waiting, hence this complaint. I would stay away from this company!!!

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This report was posted on Ripoff Report on 10/06/2017 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rocket-iaq/internet/rocket-iaq-didnt-ship-item-didnt-issue-refund-internet-1404606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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