RogersAT+T cancelled me and continued to bill me ripoff thanks Ripoff report

I am a Customer Service Representative for Rogers AT&T and have heard your complaint from numerous Rogers AT&T customers. I will advise you the same as the rest of our customers. Everything that has happened to you could have been prevented by reading the terms and conditions as outlined to ALL customers, either by initial contract or right on your Rogers AT&T invoice.

Our terms INFORM YOU right from initial activation what the timelines are for payments, nonpayment suspension and nonpayment cancellation.

If you have a high monthly service fee *$100 as you say* and became unemployed, it is YOUR responsibility to call ROGERS AT&T and say "I'm unemployed at this time, please put me on a lower monthly service fee". Rogers AT&T has NO way of knowing that you are unemployed and unable to pay such a high bill, nor are we legally allowed to changed you monthly plan without your permission.
Our terms ALSO clearly state that during suspension of service, due to nonpayment, your monthly service fee continues to be charged. We still charge you for the service because the SERVICE IS STILL AVAILABLE to you,.... you are UNABLE TO USE IT because of your own nonpayment.

AGAIN, this is outlined when you INITIALLY purchase/activate a cellular phone with Rogers AT&T... and ALL cell phone companies. If you did not like this condition, you should not have activated your phone... or should have used a pre-paid system instead of a monthly fee.

Upon suspension of your service, again, you should have called rogers, made payment arrangements to avoid your account being sent to collections, and also asked to have your monthly fee lowered to the least amount possible.

Consumers have to be extremely careful these days, especially any products sold on contractual basis. READ all terms and conditions. Call the company before purchasing. Ask other customers who already use a product.

Thanks.