Report: #1392300

Complaint Review: ROKU

  • Submitted: Sat, August 12, 2017
  • Updated: Sat, August 12, 2017
  • Reported By: garystan — Fort Pierce Florida USA
  • ROKU

    Internet
    USA

ROKU Business Practices Internet

*Consumer Comment: You are mistaken.

Show customers why they should trust your business over your competitors...

 

   This is to let consumers know how ROKU is treating its customers. 

   I was looking into the possibility of purchasing a ROKU unit.  But came across a problem with ROKU service.   I currently have a subscription to Netflilx.  According to ROKU, even though I have an active subscription to Netflix,  I'd still have to pay a subscription fee to ROKU to add Netflix to the ROKU channel line-up.  So, if I decided to purchase a ROKU device,  I would have to have two subscriptions to Netflix (one through my ISP, and another through ROKU ).  This does sound like ROKU is taking advantage of customers, and double-billing them.

 

 

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This report was posted on Ripoff Report on 08/12/2017 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/roku/internet/roku-business-practices-internet-1392300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You are mistaken.

AUTHOR: Richard - (United States)

 I have Roku, and can assure you that there is no need for a second Netflix account. After getting your Roku set up, just open the Netflix app and log in using your existing Netflix username & password. Richard

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