Romano's Jewelers ripoff jewelry company (Romano's Jewelers) terrible customer service. no regard for mistakes they make.Don't do business with them! Carlsbad California

   I was walking through the mall in Carlsbad C.A. A sales man rushed out of Romano's jewelers to tell me all these things about how good they were and that they do custom work. I did want a nice gift for Rosi so I had an idea for some earings and I made the order.When I finished paying for them,(1294.92), and they sent them too me,they were not even close to what I ordered.I contacted Romano's many times,never able to get a hold of Theo,the manager,on the phone.I left many messages for him and got assurances that he would contact me.Its been over 2 months of phone calls with messages that i left with a real people in the store and Theo,the manager, has not called me back.I filed a report with the Better Business Bureau and they would not even respond to them.The Bureau told me that because they are not registered and acredited with them that they do not have to respond by law,but does that dismiss their lack of consideration for the fact that the customer should get a decent product for his or her money.I am currently taking further action and because i have not gotten any cooperation from Romano's with all the phone calls I have made, I am making a case to take these people to court because they will not give the situation any attention.DO NOT TRUST THIS COMPANY!!!!!