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Report: #208220

Complaint Review: Rons Tree Service - Ron Kawamoto & Brenda Reaves - Phoenix Arizona

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  • Reported By: Glendale Arizona
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  • Rons Tree Service - Ron Kawamoto & Brenda Reaves http://ronstreeservice.com Phoenix, Arizona U.S.A.

Rons Tree Service - Ron Kawamoto & Brenda Reaves Does NOT honour contract, ignores telephone, liar & thief - DO NOT USE! ripoff Phoenix Arizona

* : THERE ARE TWO SIDES TO EVERY STORY

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For 18 months, we used Ron to trim our palm trees, take care of our yard work. Did an EXCELLENT job. Never any reason to doubt his word. He WAS **Trustworthy**!

On Sunday, August 20th, he came over to estimate backyard landscaping, including demo, new stones/rock (plus delivery), and renovating our sprinkler system. Job was to be done in 3 phases:

P1: $650.00 includes demo, removal of river rock, tree trimming and pulling stumps of specifically designated plants/trees.

P2: $335.00 includes new sprinkler heads & drip lines for backyard. Materials AND labor included.

P3: $440.00 includes ordering and delivery plus spreading of approximately 8 tons of rock for the backyard.

We agreed to pay him 1/2 of the funds upfront in EACH PHASE. So, for starters we gave him $325.00. I wrote in the "memo" section of the check: 1/2 DEMO WORK BKYRD. We knew he had to pay the guys he hired. (again, remember, we never had any reason to doubt a person who has done work for us for 18 months). The first day he dropped off one of his guys and then left - common in construction & demo work; my DH works in construction. No problem.

Day 2 he was here at 9am - 5pm. Demo was **ALMOST** finished, however, he left our yard in a mess (again, common in demo work, still not concerned). He asked if we would pay him the remainder of the DEMO/PHASE I - and we agreed to do so.

I wrote in the "memo" of the check: DEMO PIF, WORK NOT DONE STILL NEEDS COMPLETED. The check was for $125.00 and my DH gave Ron $200.00 cash. A 100/dollar bill plus 5 20's.

Additionally we went over the list of items on his estimate to see what still needed completed and the cost of everything. This was on Tuesday evening, August 22nd.

Ron Kawamoto stated he would be back on Wednesday, August 23rd at 7-7:30 AM.

He failed to show.

He has failed to respond to telephone calls, daily voice messages and doesn't show up. We ended up hiring two guys to finish the demo work on Saturday and Sunday 8/26 & 8/27, laying out an additional $180.00 to complete the work "Ron" was supposed to do.

RONS TREE SERVICE - Ron Kawamoto and Brenda Reaves are SCAMMERS. Do NOT trust them. They work to build your confidence and then will take you for money.

Oh - and apparently Ron Kawamoto is very familiar with the police department. Too bad I didn't know this 18 months ago. I've taken photos of the incomplete work; plus I've transcribed every telephone call, making notes of dates & times. I hope I have enough information for small claims court.

I intend on filing in small claims court against Rons Tree Service, Ron Kawamoto and Brenda Reaves. Brenda's name is on their business card hence she is included.

UNFORTUNATELY - I do NOT know the ADDRESS of their residence to have them served. I am hopefull that I can locate it.

Kimberly
Glendale, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/28/2006 07:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rons-tree-service-ron-kawamoto-brenda-reaves/phoenix-arizona-85304/rons-tree-service-ron-kawamoto-brenda-reaves-does-not-honour-contract-ignores-telepho-208220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1

THERE ARE TWO SIDES TO EVERY STORY

AUTHOR: RON - (USA)

POSTED: Wednesday, September 16, 2009

FIRST OFF I WANT TO SAY THAT IF I WOULD HAVE KNOWN THESE PEOPLE POSTED THIS I WOULD HAVE BEEN HERE TELLING MY SIDE OF THE STORY A LONG TIME AGO.
             LET ME START OFF BY SAYING THAT YES SHE DID PAY ME IN FULL FOR PHASE 1. YES I DID HAVE ABOUT 2-3 HOURS OF WORK LEFT ON PHASE 1. ANYBODY THAT LIVES IN PHOENIX KNOWS THAT AUGUST IS MONSOON SEASON.THE NEXT DAY ( WHICH WAS WHEN I WAS TO COME BACK AND FINISH PHASE 1. IT WAS RAINING ( A PERSON WOULD HAVE TO BE CRAZY TO WORK OUT IN A MONSOON ) I DIDNT CALL AND SAY IM NOT COMING  BECAUSE I KNEW THE PEOPLE TO BE GOOD COSTUMERS AND ANYBODY IN THERE RIGHT MIND WOULD KNOW THAT A TREE SERVICE ISNT GOING TO BE OPERATING ON THE DAY OF A MONSOON UNLESS ITS AN EMERGENCY ( THEY DO COME UP ONCE IN A WHILE,TREE BLOWN DOWN IN A BAD WAY ECT...) BEINGS IM JUST A SMALL BUSINESS OWNER I TOOK ADVANTAGE OF THE RAIN AND WAS WORKING ON SOME EQUIPMENT OUT IN MY SHOP FOR MOST OF THE DAY. WHEN I CAME IN THE HOUSE SOMETIME EARLY EVENING THERE WERE 9 VOICE MAILS FROM THIS LADY. SCREAMING, YELLING, THREATING ME WITH LAWSUITS, YOU NAME IT SHE PRETTY MUCH SAID IT. ABOUT HALF OF THE MESSAGES SHE WOULD RUN OUT OF TIME AND IT WOULD CUT HER OFF. ANY 1 OF MY HUNDREDS OF REGULAR CUSTOMERS ( SOME OF WHICH IVE HAD FOR OVER TEN YEARS ) OR ANYBODY FOR THAT MATTER WOULD HAVE CALLED AND LEFT ME 1 MESSAGE. NO SCREAMING NO THREATS JUST A NORMAL RESPECTABLE MESSAGE. HER VERY FIRST MESSAGE SHE LEFT WAS VERY NEGATIVE AND HOSTILE AND THEY JUST GOT WORSE THROUGH OUT THE DAY. WHEN I CALLED HER, BEFORE I HAD A CHANCE TO SAY ANYTHING SHE WAS SCREAMING AT ME AND THREATENING ME WITH LAWSUITS. AT THIS POINT PHASE 2 OR 3 ARE COMPLETELY OUT OF THE PICTURE. I WOULD HAVE SENT A COUPLE OF MY GUYS OVER TO FINISH THE COUPLE HOURS WORK BUT NONE OF THEM WANTED ANYTHING TO DO WITH HER AND I COULDNT BLAME THEM. THE LITTLE BIT OF WORK THAT WAS LEFT IN NO WAY SHAPE OR FORM SHOULD OF COST 180.00 ALL OF PHASE 1 WAS 650.00 AND 90% OF IT WAS DONE. SHE PROBABLY SHOULD HAVE BEEN FILING THIS RIPOFF THING ON THE PEOPLE THAT CHARGED HER THAT MUCH TO DO SUCH A LITTLE BIT OF WORK.SO FOR THE NEXT FEW WEEKS AT LEAST ONCE A DAY I WOULD HAVE TO CLEAR MY MESSAGES CAUSE SHE WOULD CALL SCREAMING AND THREATENING. IF SHE WOULD HAVE JUST CALLED AND LEFT A NORMAL MESSAGE NO SCREAMING OR ANYTHING SHE WOULD PROBABLY STILL BE MY COSTUMER TODAY. I RUN AN HONEST BUSINESS MOST OF MY WORK COMES FROM MY REGULAR CUSTOMERS AND LOTS OF REFURALS. MY PRICES ARE VERY GOOD AND THE QUALITY OF MY WORK IS EVEN BETTER. I DONT HAVE TIME NOR DO I DESERVE THAT KIND OF VERBAL ABUSE. I WAS VERY SURPRISED THE DAY I HEARD THE MESSAGES. THERES JUST NO EXCUSE FOR THAT. ABOUT THE POLICE YES IVE BEEN ARRESTED A COUPLE OF TIMES. MOSTLY TRAFFIC STUFF D.U.I. .NEVER FOR RIPPING PEOPLE OFF OR ANYTHING REMOTELY CLOSE TO THAT. IF ANYONE HAS ANY QUESTIONS PLEASE FEEL FREE TO EMAIL OR CALL H_RONS@LIVE.COM     THANKS FOR YOUR TIME   RON

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