Report: #907228

Complaint Review: Room Store

  • Submitted: Thu, July 05, 2012
  • Updated: Thu, July 05, 2012
  • Reported By: Heather — Baltimore Maryland United States of America
  • Room Store

    Catonsville, Maryland
    United States of America

Room Store has filed for bankruptcy and still has my $2,000 "refund" Catonsville, Maryland

*Consumer Comment: Unlikely

*Consumer Comment: Unlikely

Show customers why they should trust your business over your competitors...

In May I purchased a living room set from Room Store - she verbally told me that she HAD to put on the contract that the order would be in from 4-8 weeks, but she ASSURED me that it would be in much much sooner.

4 weeks came and went - I did receive a call saying that it would be another couple weeks.
7 weeks came and went and she said that the order would now be in early July (well after the 8 weeks on the contract).  I sat for a couple days and thought about it, and then went and cancelled my CASH order.

I got a receipt for the refund request, looked me in my EYE and verbally told me that it would be 7-10 business days.  Today is day 13.

The store had signs on it this weekend saying "Store Closing" "Going out of business"

I called the store number - no answer
I called the main 800 number and they gave - drum roll - the bankruptcy announcement.  To file a claim - I need to fill in the paperwork, NO idea how long it is going to take to get my money back or IF I will get it back.
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This report was posted on Ripoff Report on 07/05/2012 03:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: The Outlaw Josey Wales - (United States of America)

 Team Rebutt has no word of encouragement
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#2 Consumer Comment


AUTHOR: Flynrider - (USA)

" NO idea how long it is going to take to get my money back or IF I will get it back. "

  It can't hurt to fill out the claim forms, but if you do get anything back, it'll be pennies on the dollar.

  Sadly, when a company goes bankrupt while holding your money, it's usually a lost cause unless you paid using a credit card.    If that was the case, you could file a dispute with the card company (usually allowed for 90 days after the charge shows up on your bill) and get the charge reversed.   If you paid and didn't use a credit card, you're probably out of luck.

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