• Report: #429751
Complaint Review:

Roommate Express (.com)

  • Submitted: Sun, March 01, 2009
  • Updated: Sun, March 01, 2009

  • Reported By:Surprise Arizona
Roommate Express (.com)
Phoenix, Arizona Internet U.S.A.

Roommate Express (.com) RIP OFF - they will continue charging after you deactivate your account Phoenix, Arizona Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I notified these people by way of a phone call on 11/24/08 that I wished to deactivate my account and very strongly advised them that NO FURTHER CHARGES on my credit card would be authorized. I was assured by the individual who I spoke with on (602) 957-6400 that they would comply.

I sent an email letter the same day (11/24/08) and received a response from Amy that my account was deactivated.

Today (3/1/09) I see that you charge my credit card $49.95 on 1/22/09, roughly two months after requesting they cancel / deactivated my account.

I have left two messages with this company and sent them another email advising them that their charges are NOT AUTHORIZED and will not be paid.

These people demonstrate a lack of integrity and can not be trusted. They lie and assure you that your credit card will no longer be charged and then two months later try to sneak a charge in. DO NOT SUPPLY THIS COMPANY WITH YOUR CREDIT CARD INFORMATION. CLASSIC RIPOFF!

Surprise, Arizona

This report was posted on Ripoff Report on 03/01/2009 09:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/roommate-express-com/internet/roommate-express-com-rip-off-they-will-continue-charging-after-you-deactivate-your-ac-429751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Roommate Express (.com)

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?