Report: #691354

Complaint Review: Roommate

  • Submitted: Sat, February 05, 2011
  • Updated: Tue, December 11, 2012
  • Reported By: Dave Disabled Air Force Veteran Ont — Ontario California United States of America
  • Roommate
    2706 Harbor Blvd Suite 202
    Costa Mesa, California
    United States of America

Roommate Dan Ross or Dennis Credit card fraud Costa Mesa, California

*Consumer Comment: Satisfied Customer Reply

*Consumer Comment: Confused

Show customers why they should trust your business over your competitors...

If their are any Lawyers out there PLEASE help all of us who have been harmed by this horrible organization AKA Roommate reading all the alledged complaints all of us have 2 things in common?We all paid for a service 49.00 at the start and possibly paid twice when our credit cards were charged without our approval.Secondly,no service was ever provided.My name is David ,I am a retired disabled Air Force veteran,also employed as a security officer.To supplement by income I rent out rooms to to help me make ends meet.Unfortunately,I did not do my DUE DILLIGENCE or research and the nightmare that follows seems to effect all of us who decided to do business with Roommate Express.November 19,2010 I noticed my credit card had been charged twice for the amount of 49.00.

Two months prior I contacted these people and told them to cancel the service and remove all my private information they have on file.Daily I checked the site to see if they have any matches.None ever surfaced.I called the 1800 number provided and left message after message and never were my calls ever returned.Luckily,the same guy on the recording picks up the phone and what follows next is a very loud verbal exchange.He called me an idiot.I tried speaking in a normal tone without attacking him verbally ,but he kept interrupting me without letting me get a word in.He says tell me something did your credit card company give you a credit answer my question Did they not issue you a credit? My card company tried contacting the company many times over a span of 3 months.They never responded.

After calling the card company over and over and hearing my side of the story they eventually ruled in my favor.This company believes that if your card holder gives you a credit Your then made whole and they did nothing.Lawyers,please if its possible,please represent us on a contingency basis,probono! I dont care if I only recover 88cents that would be ok with me providing these horrible people are shutt Down in all the states they are operating in.ATTORNEY GENERALS ALL STATES HELP US! Lastly ,my fellow soldiers men and women in uniform dont waste your hard earned money with roommate express.To all the people that have been harmed ,my prayers are with you.And to Roommate express if your not the Crooks that we all alledge provide all your records to a competent legal authority and demonstrate proof that you did all the foot work possible to help people find a roommate.If not ,perhaps the sound and closing of prison doors may soon be coming!
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This report was posted on Ripoff Report on 02/05/2011 04:04 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Satisfied Customer Reply

AUTHOR: Chris - (United States of America)

I hired this company 2x and got a roommate both times. One time took a week and the other about a month. They have been around for like 25 years, way before the internet. I read this post and can only surmise that you did not actually get a roommate and the company did not return your calls. Is that right? My question to you, because you seem to be going nuclear, and therefore super annoying person who expects the World for free, did you also demand a refund from the other places you advertised your trailer/cave/apt for rent?

Whose to say your place is that great to live in? Or you are someone great to live with. Sounds like you are trying to get multiple people per bedroom. Yitch! Obviously you have a LOT of bedrooms to fill, did you pay them extra for multiple leads for those other rooms? Listing a place for rent for 2 months for just $49 is a bargain for the extra service/leads/attempt to get a roommate. I never had that problem. You seem to be WAY overboard dude!
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#2 Consumer Comment


AUTHOR: Robert - (U.S.A.)

Help us out here.

From what I can read this company charged your credit card twice. They didn't provide a service so eventually your cc did a chargeback.

So if you are now out no money exactly what do you want to sue them for?
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