ED Magedson – Founder
Rooms to Go, Hoover, Alabama USA
Rooms to Go Do not purchase the extended warranty Hoover, Alabama
I purchased an extended warranty after purchasing a living room set at Rooms to Go. This extra coverage costs $200. I was told that this warranty would cover almost every structural issue I may encounter with this this furniture.
After about a year of owning this furniture, seams in the sofa cushions began ripping apart and the stuffing inside the cusions was coming out. I phoned customer service at Rooms to Go only to be told that a ripped seam is not covered in the warranty. When asked exactly what was in my warranty that I paid $200 extra dollars for, I was told that she could not discuss it with me.
Please be aware that this extended warranty is worthless and a waste of money. Also, the quality and construction of this furniture is not good.
This report was posted on Ripoff Report on 08/22/2013 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rooms-to-go/hoover-alabama/rooms-to-go-do-not-purchase-the-extended-warranty-hoover-alabama-1078084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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