Complaint Review: Rooms to Go - Madison Tennessee
- Rooms to Go 2253 Gallatin Pike N Madison, Tennessee USA
- Phone: 615-851-1201
- Web:
- Category: Warranty Companies
Rooms to Go R2G warranty is a scam! Madison Tennessee
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In March 2012, I purchased a living room suite from Rooms to Go. Later that week, I received a phone call encouraging me to purchase the extended warranty for $200, which would generally cover about anything that could happen to the furniture. Within the first year, I had to file a claim, due to padding breaking down, as well as recliners were loose. They came out, restuffed the sofa, adjusted the recliners and all was good for a while. Today, I called to have them come out and do the same thing again. Keep in mind, I am still paying for this furniture! Now, I'm told that the extended warranty doesn't cover padding, only the recliners in the couches would be adjusted. I see several people on this forum who have had the same problem. What can we do about it? Sounds like R2G is padding their pockets with warranty funds and not taking care of their customers. Also, I never received any paperwork regarding exactly what the extended warranty covered. Anyone else?
This report was posted on Ripoff Report on 02/27/2015 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rooms-to-go/madison-tennessee-37115/rooms-to-go-r2g-warranty-is-a-scam-madison-tennessee-1212189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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