Report: #966498

Complaint Review:

  • Submitted: Thu, November 08, 2012
  • Updated: Thu, November 08, 2012
  • Reported By: Joseph — Hickory North Carolina United States of America
    New York, New York
    United States of America Avoided all Questions, Claimed never cancelled, refused Refund on proven non-use New York, New York

Show customers why they should trust your business over your competitors...

They did the same thing to me as others.. RAGE

I cancelled on day 2 of the trial intro membership. I received a confirmation "terms of service" which outlines both full and free membership on the next login but does not say which is being agreed to..

3 months later I caught the charge as my bank account nearly overdrafted..

I wrote and showed them their own log showing I have never logged in during the months, showed them my account was cancelled on 11/6 instead of 9/6 (today being 11/8 with no logins since the cancellation), explained I have economic hardships and cannot afford the hardships

and they refused to address a single questions simply sending me over and over the second change of service which shows both free and paid as possible terms..

insane rip-off pre-calculated.. never once in 4 emails and phone-calls would they answer what happened to the original cancellation on 9/5|9/6

I will hire an attorney if needed. [continued below]....
....... nearly 100 bucks in rippoff...NEVER PAY ROOMSTERS you know form the moment they say auto renew they are a rip off


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This report was posted on Ripoff Report on 11/08/2012 01:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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