• Report: #966498
Complaint Review:


  • Submitted: Thu, November 08, 2012
  • Updated: Thu, November 08, 2012

  • Reported By: Joseph — Hickory North Carolina United States of America
www.roomster.com New York, New York United States of America

Roomster.com Avoided all Questions, Claimed never cancelled, refused Refund on proven non-use New York, New York

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They did the same thing to me as others.. RAGE

I cancelled on day 2 of the trial intro membership. I received a confirmation "terms of service" which outlines both full and free membership on the next login but does not say which is being agreed to..

3 months later I caught the charge as my bank account nearly overdrafted..

I wrote and showed them their own log showing I have never logged in during the months, showed them my account was cancelled on 11/6 instead of 9/6 (today being 11/8 with no logins since the cancellation), explained I have economic hardships and cannot afford the hardships

and they refused to address a single questions simply sending me over and over the second change of service which shows both free and paid as possible terms..

insane rip-off pre-calculated.. never once in 4 emails and phone-calls would they answer what happened to the original cancellation on 9/5|9/6

I will hire an attorney if needed. [continued below]....
....... nearly 100 bucks in rippoff...NEVER PAY ROOMSTERS you know form the moment they say auto renew they are a rip off


This report was posted on Ripoff Report on 11/08/2012 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/roomstercom/new-york-new-york-/roomstercom-avoided-all-questions-claimed-never-cancelled-refused-refund-on-proven-non-966498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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