Report: #1174857

Complaint Review: RoseWholesale.com

  • Submitted: Sat, September 06, 2014
  • Updated: Sat, September 06, 2014
  • Reported By: Cindy — Phoenix Arizona
  • RoseWholesale.com

    Internet
    USA

RoseWholesale.com Rosegal Rosewholesale, Sammydress, Rosegal, Dresslily, Rosewe, Choies, a happy deal, Globalegrow, Everbuying,fashiondresswholesale, Mart of China, Yeegow, on Ebay they are Global_egrow, All part of a company called Yigou International Group, (with a ghost I bought almost $500 items and I received hald of it and the half I did not. They said they mail it but they only mail few items that cost less than $20. It is a scam and I will file a complain against them with my credit cars. DO NOT TRUST ONLINE SHOP that is from CHINA or any international dealings. China Internet

*REBUTTAL Owner of company: Solution for The Items You Haven't Received

Show customers why they should trust your business over your competitors...

I am not happy with the Rosewholesale.com It is a scam, I spent over and they send me less than $20 items. They  promise to send the rest but I never receive it. 

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This report was posted on Ripoff Report on 09/06/2014 12:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rosewholesalecom/internet/rosewholesalecom-rosegal-rosewholesale-sammydress-rosegal-dresslily-rosewe-choies-1174857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Solution for The Items You Haven't Received

AUTHOR: nancy - (USA)

Dear Cindy,

We are so grateful for this feedback.  It means a lot to us.

We would like to extend our sincerest apologies to the customer.  We want every customer to be happy and clearly this is not the case here.

We are seperate companies with different owners.
However in the past, we did open a call center in partnership with some of them, but 
This partnership is now over. 

Woud you mind telling us whether you have received your items so far?

As for details for your order.

You can can contact us for the issue

, please browse this link: 

http://www.rosewholesale.com/m-article-id-12.html.

Could you please provide us with your order number?  And then we will check and resettle the issue for you.

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

Rosewholesale​Customer Service
http://www.Rosewholesale.com

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