Complaint Review: ROSS KABA
- ROSS KABA
5460 YONGE ST
NORTH YORK, Ontario
United States of America
- Phone: 416-224-0800
- Category: Dry Cleaners
ROSS KABA RK DESIGNS CO Have have been victimized by Ross Kaba or RK Designs by being asked to pay a deposit for the installation of a conveyor system NORTH YORK, Ontario
*Consumer Comment: Ross Kaba is at it again
WARNING / ALERT!
ROSS KABA AND RK DESIGNS CO., 5460 YONGE ST.,
UNIT 506, NORTH YORK, ON M2N6K7
THEIR PHONES ARE 416-224-0800 & 1-866-712-RKRK (7575)
THEIR FAX IS 416-224-1490If you have been victimized by Ross Kaba or RK Designs by being asked to pay a deposit for the installation of a conveyor system, but have not had it installed, read on.Youre not the only one.You can get my contact information at the end of this story.
I entered into a contract with Ross Kaba of RK Designs Co., the supplier and installer of overhead conveyors.Ross Kaba knew that I was putting in a brand new Cleaners in downtown Toronto and that we needed a conveyor system for the clothes.He convinced me to deal with his company rather than SRS Conveyors.He required an $8,000 deposit in early June 2010, with a written guarantee that the conveyor would be installed within the following three weeks, which I indicated was essential.I provided him with the $8,000 deposit, and found it strange when I got a call from my bank the following day saying he was in there to certify the cheque, and the bank wanted confirmation that I, indeed, had issued the cheque.I advised the bank that I had, and they certified the cheque, which Ross Kaba quickly had withdrawn frommy bank account.The three weeks expired, without any word from Ross Kaba.I made many, many phone calls over several weeks to find out what was happening, and why the conveyor had not been installed, and why he wasnt returning any of my phone calls.
I have advised several individuals within the Cleaning industry of my unfortunate predicament in giving him the $8,000 deposit without Ross Kaba and RK Designs fulfilling any part of their contractual obligation to install the conveyor.I also contacted the editor and publisher of Fabricare Magazine and the Ontario Fabricare Association to advise them of this whole nightmare that Ross Kaba and RK Designs have caused us.I dont want anyone else to be sucked into an agreement with Ross Kaba and RK Designs if the same thing is going to happen to them.Ross Kaba and RK Designs ought to be stopped from perpetrating this kind of misleading and dishonest activity.
SRS Conveyors was finally contacted to provide and install the conveyor system according to the same specs guaranteed by Ross Kaba and RK Designs Co.SRS Conveyors did a fantastic, top-notch job, surpassing our expectations.I was incredibly impressed and grateful.They didnt even ask me for a deposit.
I had posted alerts on two YouTube postings.I have spoken to people who have seen those postings, and have been advised that he has done the same kind of thing to a company in Montreal, but for a larger sum of money.They responded to my YouTube posting with the following message:
I work for a general contractor in Montreal, and we are also victim of this fraud. I spoke to Mr Kaba on Nov. 26, and since then no news. He even asked for a substantial deposit for his product. Now we are screwed and our client is not happy at all.
I have spoken to the person in Montreal who sent me that email.As of today, January 5, 2011, Ross Kaba and RK Designs have not remedied that problem either.Nothwithstanding the dishonest dealings hes had with me and the company in Montreal, he keeps declaring that he continues his business as an honest person.
At times, I tried to contact him by the phone and fax numbers listed at the top of this message, but couldnt reach him because all those numbers had been disconnected, apparently for non-payment.I think that hes had them all re-connected.
I know that there was a Sheriffs Office (I believe in Florida) which entered into a contract with Ross Kaba and RK Designs to install a conveyor system, but Ross Kaba was unable to fulfill that contract because he did not have the money to be able to buy the material because of lack of funds.That contract was in excess of $50,000.Ross Kaba and RK Designs have been denied credit from their main supplier because of financial problems with them.I received an email from their main supplier, advising me of the following: Well... I can tell you that R.K. Designs owes [the suppliers name is removed at their request] A LOT of money, and yes he is on a COD basis (due to his misbehaviour).Those words are a direct quote.
In correspondence with Ross Kaba, I confronted him with the following facts:
I would appreciate your communications with me to be by email, and not by phone. This way, we have a proper record of our correspondence.
You took $8,000 from me as a deposit with the written agreement that the conveyor would be installed within the three weeks following the deposit.
No attempt by you has ever been made to deliver and install that conveyor.
I have made several phone calls to you back then inquiring as to why the conveyor was not being delivered and installed according to the deadline, but I never received a response to those calls.
I have been contacted by you only after you found out that someone was looking for you on my behalf. You have since made many promises, including the payment back to me of the $8,000 plus $500 for my troubles by September 15, 2010. Not only has such payment not been given by you, but you never had the courtesy to advise of your intention not to pay by then. It is now October 28, 2010. I am not interested in any more promises, I merely want my money back. PERIOD.
Contrary to what you may think, there is no conspiracy by your competitors to suck me into anything. I never spoke to any of your competitors advising them of my intention to post the Youtube warning of your [dishonest dealings]. Some of them have been advised AFTER my posting. But you have been warned of this long ago, including my intention to advise those in the industry of your improper practices.
I have found out that you are not in as good a standing as you try to have me believe, especially in your dealings with [names of companies, including his suppliers are deleted here at their request, but Ross Kaba knows who they are] for past problems they've all had with you. That's why any purchases you make from them now must be paid in advance.
If you think my posting of the warning on Youtube has "ruined" your business of 18 years, then maybe that exposure has prevented others from being burned the same way you have burned me and my business by your . dishonest dealings.
My frequent warnings to you of my intention to expose your [dishonest dealings] went unheeded. That is your problem. I'm wanting to make sure such a thing doesn't happen to anyone else. However, I would seriously consider removing the Youtube alert if you provide me with full payment of all monies owed AND a written assurance that no one else will be subjected to the same kind of dealings that I have had to endure from you.
Surely if you bring in $1.4 million a year in sales [as you claim], you should have no problem paying me my $8,000 back. How many other people or companies you may have scammed is not known, but something is seriously wrong with your operation. To somehow blame me for your demise is laughable. Don't forget that BEFORE my posting of the Youtube warning, the following phone numbers of yours were disconnected (apparently from not paying your phone bills): 416-224-0800; 416-224-1490; and 1-866-712-7575. I suppose you will blame me for those too, right? It may be prudent of you to merely pay your bills, refund monies collected from individuals like me to whom you've not rendered any service or provided any product, act honestly and honourably from now on, and don't waste your money on frivolous, vexatious, and abusive lawsuits that have no merit. Use your money and energy to correct your disgusting past. Please do not try to continue to frighten and intimidate me. It won't work!
I am in the process of commencing my own legal action against you for the $8,000 deposit and damages you've caused by the delays you've created for the new Cleaners.
On October 29, 2010, I sent another email to Ross Kaba, wherein I wrote in part, the following:
Are you for real? Do you actually read your emails before sending them to me? Are you really THAT self-deceived?It is amazing how quick and consistent you are in declaring your own "honesty", "great reputation", etc.But for you to enter into a written agreement with me to provide and install a conveyor system within three weeks after demanding and accepting an $8,000 deposit doesn't sound like "honesty", "integrity", "great reputation", or the like. It is shameful! Don't forget, Ross, those qualities don't seem consistent with someone who a) willingly takes a deposit of $8,000 with a written contractual obligation to provide and install a conveyor within three weeks thereafter, b) fails to provide and install the conveyor within the time agreed to, c) fails to advise me that he will not be doing so within that timeframe, d) fails to contact me at all about the situation, e) fails to respond to numerous phone calls, f) makes numerous promises to pay the money back only after successful warnings from me and my acquaintance(s), g) fails to make such payments by the dates promised, h) fails to tell me that he is not going to pay by the promised date(s), i) keeps giving additional vague promises of paying me back sometime, but won't say when, j) keeps telling me that he has an impeccable reputation and is honest, when his track record includes problems with suppliers, former employer(s), client(s), phone company(ies), etc., k) doesn't seem to be bothered by providing more promises, though earlier promises have not been honoured. Do you not see a problem here with that kind of pattern? You seem to take exception with my comparing you with fraudsters. Do you prefer I compare you with liars, deceivers, betrayers, selfish and incompetent persons, poor business operators, or the like? I think any reasonable person in society (based on your problems with me and others, including utility companies) would have no problem with me identifying you with any of that list, and I'm sure the list can be increased. And remember, I don't think drunkards usually like to be call drunkards, murderers don't like to be called murderers, and people who get caught doing dishonourable things like being charged with such offenses. But that doesn't change the fact that they are who they are. Fortunately, society often allows people to rehabilitate themselves so that they can become productive members of society.Unfortunately, for others, they have gone beyond that stage, and are now in a state of no return.
RK Designs website rkconveyors.com has the following information when you click on Company Profile:
RK Designs Co. specializes in Enclosed Track Overhead Conveyor Systems, garment warehousing, storage and retrievals with innovative design and layout at competitive prices.
RK Designs is an experienced company dedicated to finding the right solutions for their diverse clients and committed to leadership, excellence in product quality and customer service [emphasis mine]. We continuously perform product development to provide the most advanced systems in Overhead Conveyors available today, offering customers the capability of increasing production and overall efficiency. In fact, you will see our products in many industries in which goods have to be moved from station to station, stored or shipped.
Our customer list has been growing steadily. RK Designs now has installations throughout North America and around the world.
For more information please contact us.
Tel: (416) 224-0800
Fax: (416) 224-1490
Toll Free: 1-866-712-75RK------
I wonder why my experience with Ross Kaba and RK Designs was the total opposite of what they claim in their Company Profile.And that seems to be so for the company in Montreal I referred to above.I have dealt with Ross Kaba since early June 2010, and have only experienced the sad incidents as listed above, causing me tremendous anxiety.How can someone like Ross Kaba claim that he is dedicated to finding the right solutions for their diverse clients and committed to leadership, excellence in product quality and customer service?Certainly not in light of the nightmare they have caused me.Its clear that Ross Kaba is not the kind of man he pretends to be.I sincerely hope that nobody else has to endure what he has put me through.
Ross Kaba has given me proposals in which he claims he would give me back the money he owes me plus $500 for interest, totaling $8,500.He is upset that my postings on YouTube is ruining his business (according to him), and he is wanting me to remove anything and everything relating to him on the internet that I have posted.He has paid me $1,000 by bank draft, but sent me a PHOTOCOPY (yes, you read correctly, I said a PHOTOCOPY) of a cheque dated December 10, 2010 for $7,500, being the balance of the money he agreed to pay.But he keeps changing his demands.Even though I have asked for proof that the $7,500 is in his bank account (because the photocopy of a cheque means NOTHING), he doesnt provide me with any proof.I told him that friends whom I've been discussing this whole thing with believe (as I do) that he doesnt have those funds in that account. They, too, find is suspicious that hes refusing to pay money which he took from me.He refuses to tell me if he or RK Designs is bonded or bondable, and he refuses to confirm that he has not done similar dishonest dealings with anyone else.As I indicated above, Ive been contacted by a firm in Montreal who alleges he took their payment and didnt install the conveyor system.They tell me that Ross Kaba doesnt even return their phone calls.This sounds familiar.
There is much more information and documentation I have, including numerous and strange emails from him.If you have been victimized too, or if you have any questions, or want more information and documentation, feel free to contact me.Lets try to stop him from doing this to anyone else.
This report was posted on Ripoff Report on 01/07/2011 08:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ross-kaba/north-york-ontario-m2n6k7/ross-kaba-rk-designs-co-have-have-been-victimized-by-ross-kaba-or-rk-designs-by-being-ask-679869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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