Complaint Review: ROSS
ROSS a real b**** albany Oregon
I found that if you want a good pair of shoes, you have to find the right shoe store. After being told from some good friends that a new store had opened in the Mall in Albany, The Name of this store is Ross, they said whatever you need they had, at a discount price. I was told, like a second hand store, no they said that most of thier inventory was new to used items that had no damage.
So Last week I thought that I would visit this store with my wife. We arrived around 7 p.m. We walked through the whole store, then we found the area where they had shoes, after a while of brousing, i found a pair i thought was comfortable, and tried them on the fit was good and i thought the price was right, a bargin for a non-brand name $29.95. We paid for the shoes and left.
The next day i try the shoes on again and the fit was good, so i laced them up and walked out to my truck to see if I left my wallet in it, because these shoes were so tight they were causing me alot of pain, now this was why i went for my wallet to make sure I had my reciept for these shoes, because I intended to take them back for a refund.
After i found my clain ticket, or reciept i put the shoes back in the bag and headed back to Rosses to return the shoes.
When I got there, I went to the cashier counter and the woman asked if I was returning an item and I told her I was, and she told me she was sorry, but I had to go the far side of the store for returns. I said thank you and began my trek to the farside.
Once I arrived, I encountered what I thought was a decent fellow, and told him I wanted to return the shoes because they did'nt fit. He says ok and took the shoes out of the bag turned them over and said he couldnt take the back. I looked at him and said what. He said he couldnt take them back because they were worn outside. I looked at him and said are you crazy, I just walked to my truck to get my wallet, he said the shoes were dirty and he wasnt allowed to take them back.
I told him to get his manger, because if he thought he was going to get away with this he was crazy, so he picked up the phone and called his manager, who was on her way to him already. He showed her the shoes and told her what he had said, and she looked at me and said sorry we cant take them shoes back the were worn outside. I said if you F****** people think you were going to get away with this, think again, she said watch your language, I turned as I was walking away, I raised my hand and gave her the bird, and said is this better b****, and kept walking. I heard from her there is no cause for that, I then turned again and replyed F*** you. And at one point i raised my voice to all the customers in the store and said dont buy anything from these crooks, because you buy it you own it. not to say that, this was not true.
As for Ross I plan to file a formal complaint with the Or. Dept of Justice and will get my money back. and I will continue to destroy this company for its fraud dealings it does to the public.
This report was posted on Ripoff Report on 12/19/2014 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ross/albany-oregon-98332/ross-a-real-b-albany-oregon-1196494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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