Complaint Review: Rough Country Rustic
- Rough Country Rustic
- Category: Furniture Manufactures
Rough Country Rustic Never received product Missouri
Their website says it takes extended time to make the gun concealment pieces. I ordered one of their simpler products on August 6 understanding it would take around 50 business days. In October, I emailed to check the status and was told it was on track to be finished and shipped Oct 27. It is now Dec 6 and still nothing. The problem is not the extended time to make the products but that they will lie to you about when you’re product will be ready to string you along.
I’ve emailed multiple times since then and either get a generic 'we’re very busy and will respond soon’ email, a 'it will ship in 2 weeks’ email, or no response at all. I have asked for a refund twice and that request has been ignored. My only recourse now is a dispute with my bank. They will lead you to believe your item is on-time or almost done when the reality is, you will receive nothing.
This report was posted on Ripoff Report on 12/06/2017 07:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/rough-country-rustic/missouri/rough-country-rustic-never-received-product-missouri-1415491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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