ROVECONCEPTS.COM FRAUD - DO NOT BUY Vancouver BC

At Rove Concepts, we always take the utmost care in providing the best customer service and mid-century modern furniture in the industry. We are well regarded for our quality reproductions that use methods like hand stitching, are made of materials like 100% genuine Italian aniline leather and exceed two quality control checks.

However, despite this attention to craftsmanship and service, we have been the victim of several false reviews posted by our competitors. These fake reviewers often rely on extreme assertions and discriminatory remarks to try to promote their own businesses. Unfortunately, this post seems to be one of these invented cases. It makes aggressively unrealistic claims, offers no concrete evidence and shows no interest in a resolution.

This review is inaccurate in many ways. Most glaringly is that we have never had a client by this name. There is no history of an order being made and there is no history of a case being filed. This is enough to disprove this post. As well, we would never forget to ship an order. It would be impossible for a company as established as we are to do that and still succeed. We clearly provide a lead time on our site and make sure that our clients are aware of it before they order. We always do our very best to expedite shipping time for their convenience. As well, no company would ever say that their representatives do not communicate with each other, especially at Rove Concepts. Our customer care team is well known to be one of the absolute best. We always go beyond the standard to ensure your satisfaction.

If this is a real client, we urge you to come contact us so that we can address your concerns. While all companies occasionally experience small issues, they are rare at Rove Concepts. If they do occur, we address them as soon as we receive them to work towards a happy resolution. Occasionally, a client will choose to post a review before contacting us directly. In these cases, we contact them immediately and see how we can help. That is how we treat every situation, whether contacted directly or indirectly by review, because we value every client equally.

Regretfully, these fake posts also claim that all of our positive reviews are falsified, which is incorrect. Our mid-century modern pieces are well known in the design community as fantastic reproductions made with the finest details in mind, from sourcing to construction. We have been featured in reputable websites like Apartment Therapy and publications like Vancouver Magazine. Finally, we encourage you to contact us by phone at 1-800-705-6217, at sales@roveconcepts.com or by live chat at roveconcepts.com to learn more. Thank you so much for this opportunity and we hope to hear from you soon.

-          The Rove Concepts Team