• Report: #1046868
Complaint Review:

Roxio Pro

  • Submitted: Sun, April 28, 2013
  • Updated: Mon, April 29, 2013

  • Reported By: Upset video user — Dallas Texas
Roxio Pro
Internet United States of America

Roxio Pro Watch out - they take your money and don't provide the download Internet

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I purchsed the online download of Roxio Pro NXT.   They took my money from my account but the product did not download.   I had to call numerous numbers to find someone to address this.   I was told that my download was going to their "accounting department."    They then refused to provide me a refund with the statement that they could not refund my money even though they did not provide the download until their accounting department reviewed it in the next 72 hours.   I spent hours on the phone with the customer service representatives.    I had to cancel my personal bank cards.   Beware.  

This report was posted on Ripoff Report on 04/28/2013 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/roxio-pro/internet/roxio-pro-watch-out-they-take-your-money-and-dont-provide-the-download-internet-1046868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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