Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1319729

Complaint Review: royal air conditioning and heating - cypress Texas

  • Submitted:
  • Updated:
  • Reported By: Yellow Tiger — Houston Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • royal air conditioning and heating 12718 Woodworth Drive cypress, Texas USA

royal air conditioning and heating Non Customer Service FROM THE BEGINNING ! cypress Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

EXTREMELY DISSATISIFIED with royal air's service. To be more SPECIFIC: NO SERVICE FROM THE BEGINNING!

Long Story Short: Called my home buyers warranty about my A/C issues. Computer choose royal air (bad choice!). They quickly contacted me on Saturday (7-23-16) and scheduled me for a Monday appt (7-25-16) btw 1 - 6 pm. This was the ONLY thing that royal air moved swiftly on!  No Calls to my cell or house phone on Monday or Tuesday!  It rained heavily on both days, so I gave them the benefit of the doubt and let it slide. Called them on Wednesday and they had NO EXPLANATION for the missed days or absence of phone calls, just the obligatory apology and rescheduled an appt for Thursday (today) btw 1-6pm.  Guess What?  NO PHONE CALLS OR VISIT from royal air. Instead of calling royal air again, I called the Home Buyers Svc and complained to them and they called royal air and got the "I don't know what happened, sorry, sorry, yada, yada, yada" run around" from royal air. The Home Buyers rep was sorely disappointed in their sorry response. Either royal air has inept personnel or no one at that location cares. Is their business so good that they can screw around and ignore bone-fide customers?  I read the copious glowing reviews on royal air's website.  Are they for real or fabricated or paid for? I initially thought they were the best thing since sliced bread......only to discover that their actions (non-actions) are merely moldy wet sour bread! Will NEVER give companies that treat customers in such a negative manner my recommendations......or even the time of day!  Will also go on Facebook and Twitter and spread the word......which is:  DO NOT USE royal air.  Notice that I do not capitalize this company's name, as I do not respect them and will ALWAYS be referred to in the 'lower case'.  They brought this upon themselves.

I am not a competitor or the like.  Simply a customer out there that is grateful for COMPETITION.  If the owners are wise, they will kick some butt within their company, as they have lost a valuable customer.  Word Of Mouth Does WONDERS!

 

Beware !

This report was posted on Ripoff Report on 07/30/2016 05:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-air-conditioning-and-heating/cypress-texas-77429/royal-air-conditioning-and-heating-non-customer-service-from-the-beginning-cypress-texa-1319729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now