Report: #1378636

Complaint Review: royal caribbean international

  • Submitted: Mon, June 12, 2017
  • Updated: Mon, June 12, 2017
  • Reported By: Kiran — Centreville Virginia United States
  • royal caribbean international
    1050 Caribbean Way
    Miami, Florida
    USA

royal caribbean international Lost baggage scam Miami Florida

Show customers why they should trust your business over your competitors...

Disembarked at Southhampton, England on May 22, 2017. My bag did not show up at port. I waited for over 2 hours and filed Property Loss Report as instructed. Over 20 business days later I have received no news about my missing bag. My email inquiries remain unanswered (except for the automated response when I submit) and my calls to their Customer Service line lead to a dead end (I am told the person assigned my case is not in the office, despite my efforts to call almost daily). No one can tell me what the next steps are, or what the status of my bag's whereabouts are. I am at my wits end and just want this to be over, but feel this is a complete scam that leaves one feeling helpless and without any options. A very frustrating and unfair customer service approach!

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This report was posted on Ripoff Report on 06/12/2017 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/royal-caribbean-international/miami-florida-33132/royal-caribbean-international-lost-baggage-scam-miami-florida-1378636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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