Complaint Review: Royal Carribean - Florida
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- Royal Carribean www.royalcarribean.com Florida U.S.A.
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- Category: Cruises
Royal Carribean CEO non responsive Cape Canaveral Florida
*Consumer Comment: Questions...
*Consumer Comment: Questions...
*Consumer Comment: Questions...
*Consumer Comment: Questions...
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The people aboard Royal Carribean could care less about customer support. Our questions and complaints fell on deaf ears. Upon my return, I was told that I should have been more insistant on board in asking for essentials!
After contacting the travel agent and the company, I finally found the president's e-mail. All the company can offer when things go wrong is a DISCOUNT on a future cruise. Are they CRAZY? I will NEVER cruise with this cruise line or their affiliates. They do not know the meaning of customer service and this comes from the top down.........
There are plenty of other cruise lines out there. We actually paid to spend a week on board this ship to be ignored. The criuse line is all about pleasing it's employees, not the cutomers!
Susan
Locust Grove, Georgia
U.S.A.
This report was posted on Ripoff Report on 12/20/2008 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-carribean/florida/royal-carribean-ceo-non-responsive-cape-canaveral-florida-403437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Questions...
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Saturday, December 20, 2008
What questions and complaints did you have that fell on deaf ears?
#3 Consumer Comment
Questions...
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Saturday, December 20, 2008
What questions and complaints did you have that fell on deaf ears?
#2 Consumer Comment
Questions...
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Saturday, December 20, 2008
What questions and complaints did you have that fell on deaf ears?
#1 Consumer Comment
Questions...
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Saturday, December 20, 2008
What questions and complaints did you have that fell on deaf ears?
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